Tuesday, 22 October 2013




Job IDGBS-0614297Job typeFull-time Regular
Work countryUSAPosition typeProfessional
Work city- Any (CA),CAPosted22-Oct-2013
TravelUnknown at this timeJob areaConsulting & Services
Business groupGlobal Business ServicesJob categoryProject Executive
Business unitConServJob roleDelivery Project Executive


Job role skillsetApplication Services
Commissionable/Sales-Incentive jobs onlyNo



Job description
The Delivery Manager for PeopleSoft Applications needs to have an understanding of PSoft HRMS or Financials; familiar with both PSoft HR and Financials (Financial Accounting Hub, OBIEE and Hyperion beneficial but not required.) The applicant will be responsible for managing one or more delivery projects using globally located teams. Delivery responsibilities include managing the day-to-day delivery of application maintenance & support services, staffing, ensuring IBM meets contract requirements as defined in the statement-of-work, maintaining high client satisfaction, managing project financials, and managing both client reporting as well as internal administrative reporting. In addition, the candidate will be involved in resource management, technical delivery reviews, strategic outlook on building and growing the Oracle pipeline, and manage escalations at various Oracle/PSoft accounts.
This role ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction. They build client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW). They work with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations. They provide account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables. They manage contractual cost, schedule, and service or product deliverables as they relate to the delivery organization. They manage IBM resources and coordinate client resources to deliver services and solutions to support the client organization. They support the Project Executive (PE) in identifying growth opportunities and contract profitability. They own quality for service provided by the delivery organization and is are responsible for tracking and reporting on service level performance. Project Management methodologies, emerging technologies and technical solutions pertaining to client needs should be areas of expertise.
(2252)
Required
  • Bachelor's Degree
  • At least 3 years experience in PeopleSoft
  • At least 5 years experience in Project / Delivery Management
  • At least 5 years experience in Strong Client Relationship Skills
  • At least 5 years experience in Contract and Financial Management Experience
  • At least 5 years experience in Resource Management Experience (Global and Local)
  • English: Basic knowledge
Preferred
  • At least 5 years experience in PeopleSoft
  • English : Intermediate

 
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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