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| Job description | ||||||||||||||||||||||||||||||||||||
| The Delivery Manager for PeopleSoft Applications needs to have
an understanding of PSoft HRMS or Financials; familiar with both PSoft
HR and Financials (Financial Accounting Hub, OBIEE and Hyperion
beneficial but not required.) The applicant will be responsible for
managing one or more delivery projects using globally located teams.
Delivery responsibilities include managing the day-to-day delivery of
application maintenance & support services, staffing, ensuring IBM
meets contract requirements as defined in the statement-of-work,
maintaining high client satisfaction, managing project financials, and
managing both client reporting as well as internal administrative
reporting. In addition, the candidate will be involved in resource
management, technical delivery reviews, strategic outlook on building
and growing the Oracle pipeline, and manage escalations at various
Oracle/PSoft accounts. This role ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction. They build client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW). They work with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations. They provide account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables. They manage contractual cost, schedule, and service or product deliverables as they relate to the delivery organization. They manage IBM resources and coordinate client resources to deliver services and solutions to support the client organization. They support the Project Executive (PE) in identifying growth opportunities and contract profitability. They own quality for service provided by the delivery organization and is are responsible for tracking and reporting on service level performance. Project Management methodologies, emerging technologies and technical solutions pertaining to client needs should be areas of expertise. (2252) | ||||||||||||||||||||||||||||||||||||
Required
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Preferred
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| IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. |
Tuesday, 22 October 2013
Delivery Project Executive Hot job, which is either high priority or requires unique or specialized skills.
Posted by Unknown on 22:32 with No comments
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