Engineer IV - Srvs Sftwr

Date: Feb 14, 2014

Location , US

Req ID: 15697

Ericsson is a world’s leading provider of communications technology and services. Our offerings include services, Consulting, software and infrastructure within Information and Communications Technology for telecom operators and other industries. Today, more than 40 percent of the world’s mobile traffic goes through Ericsson networks in over 180 countries, and we support customers’ networks servicing more than 2.5 billion subscribers. Using innovation to empower people, business and community, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions to help shape a more sustainable world.  We are truly a global company, operating across borders in over 180 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential every day. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.
Duties:

• Work with the business system analysts to capture and gather technical requirements to design test approach and test execution deliverables for the Cycle Alignment project that impacts Amdocs wireless Legacy billing system (Ensemble) and the wireline billing systems (Enabler).
• Ensure system functionality flows are not impacted while introducing the new functionality starting from OMS (Amdocs Ordering) to Enabler (Amdocs billing system) and Ensemble.
• Design the test approach and execution plan for Amdocs EPC (enterprise Product Catalogue) to ensure the system will rate and bill correctly its customers.
• Develop the rules and scenarios in the Amdocs Calendar application, provide milestones and delivery dates.
• Track application defects in the Quality Center application; report to senior management and to the impacted development teams.
• Manage client developer and testers to ensure the scope and the functionality is fully understood.
• Train internal and client's resources on the Amdocs CES billing systems to ensure they can support it.
• Oversee entire billing system flow starting a call that is initiated through usage coming to the mediation system, ensure the calls are rated correctly awhile comparing to EPC and finally that the billing system produces correct charges.
• Provide training sessions and technical support for client new/current teams.

Requirements:

• Vast experience in Amdocs CES products including: Enabler, Ensemble and OMS.
• Experience in Planning and developing test strategies for large-scale software projects for both web based and client applications.
• Understanding of Software Development Lifecycle and different QA methodologies like waterfall and agile development process.
• Functional design and execution of testing of the CSM, MAF, Product Catalog, Mediation and Billing Amdocs applications for Side-by-Side projects of Ensemble/Enabler.
• Experience in designing, developing and executing Conversion testing projects.
• Experience with both wireline and wireless Amdocs billing systems.
• UNIX experience is required.
• Experience in Amdocs Testing Calendar application.
• Strong communication skills and ability to work collaboratively within a team.
• Bachelor degree with a computing element

   
  Primary country and city: United States (US) || Other/Not Applicable || No Selection || ServEng

Job Segment: Telecom, Telecommunications, Consulting, Network, Testing, Technology

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AppleCare Technical Support Advisor

Job details

• Job Number: 29528297
• Santa Fe, New Mexico, United States
• Posted: Sep. 6, 2013
• Weekly Hours: 20.00

Job Summary

As an Apple Technical Support Advisor, you’re the resident expert and coach for many of our popular products. You’re enthralled by the way things work and have the ability to install, maintain and troubleshoot hardware and software. You can multitask across systems and applications, analyze and resolve a variety of complex technical issues and comfortably navigate a Mac environment. You’re not only able to help fix technical issues, but also provide an incredible customer experience—all from your own home.

Key Qualifications

• Professional troubleshooting experience (prefer at least 2 years)
• Proven technical ability in solving problems with both hardware and software
• Technical degree(s) and/or certification(s) highly preferred
• Experience working in a client support role
• Excellent verbal and written communication skills
• Ability to effectively prioritize workloads; time management a must
• Discipline to work remotely from home
• Availability to attend approximately five to six weeks of required online training on a fixed schedule that may include weekends
• Flexibility to work between the hours of 5:00am CT and 11:30pm CT including weekends Ability to be flexible with the amount of hours of work depending on business needs Successful completion of a pre-employment assessment and criminal background check Successful completion of initial training
• Quiet workspace, ergonomic chair and desk
• High-speed Internet service (2Mbps download, 384Kbps up or better) from a reliable provider A dedicated telephone landline from a reliable carrier
• Minimum typing speed of 35 wpm

Description

Apple Technical Support Advisors support many of our popular products, such as the iPhone, iPad, MacBook and iMac. As our customers’ first point of contact, you’ll be the friendly voice of Apple, providing award-winning customer service, troubleshooting and support. We’ll rely on you to listen to our customers and use your technical expertise, creativity and passion to meet their needs—and remind them that behind our great products are amazing people! This position comes with competitive pay, great benefits, participation in our company stock plan, and dedicated resources to support your ongoing growth and development. You will be required to complete a questionnaire for this position. The information you provide will be considered in addition to your application for this role. Additional Information: To learn more about opportunities with AppleCare, visit http://www.apple.com/jobs/us/ aha.html

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Title : Materials Supervisor

Job Number	1762684
Business	GE Home & Business Solutions
Business Segment	GE Lighting
About Us	GE - Appliances & Lighting spans the globe as an industry leader for more than a century and has been committed to producing innovative products that change the way people live. That spirit continues to flourish as our growing Appliance and Lighting teams takes on some of the world’s biggest challenges to deliver products that will forever change the way people think about their homes. Whether it’s developing Smart Grid enabled appliances that will shave energy peaks for utility companies and save consumers money or creating appliances with dramatically improved energy efficiency or responding to consumers’ desire for more time in their busy lives, the GE Appliances and Lighting teams are dedicated to turning imaginative ideas into leading products and services that solve some of the world’s toughest problems.
Career Level	Experienced
Function	Manufacturing
Function Segment	Materials
Location(s) Where Opening Is Available	Mexico
City	Acuna
Postal Code	26200
Relocation Expenses	Yes
Role Summary/Purpose	Lead and support all Materials activities related to the development, implementation and documentation of Commercial Quality processes of LED's operation to assure customer satisfaction.
Essential Responsibilities	•Plan and direct the daily activities of materials function. •Individual will exercise independent judgment to ensure adequate Materials are available to meet production schedule commitments. •Lead activities in the Materials area to achieve plan RIP goals and ensure that raw and component materials are available for plant production. •Responsible for maintaining and using system (QAD, E-pdm, EPO, EMT). •Evaluate material and inventory levels through a variety of software applications to determine material orders. •Assist Commercial Quality Manager. •Facilitate all personnel needs including absences, payroll, overtime and schedules for assigned personnel. •Provide work direction, training and performance feedback to associates. Recommend disciplinary action and be involved in the administration of such action. •Participate in the selection and hiring of new associates. •Perform other duties and projects as required.
Qualifications/Requirements	•Education: BS degree in Business Administration, Accounting. •Five years in Manufacturing environment with material manufacturing experience. •Excellent leadership, interpersonal and communication skills. •Customer focus, high energy and aggressive approach to issues. •Ability to handle multiple priorities and tasks. •Proficiency with Microsoft Office applications and able to learn new systems quickly. •Strong communication skills both written and oral. fully bilingual, Spanish & English language fluency is a must. •Ability to interface with all levels of leadership (internal and external). •Able to use Six Sigma & Lean tools •Team player with good communication, organization and interpersonal skills •Results oriented and motivated to take on new challenges •Team leadership skills with an ability to effectively influence and motivate others •Strong project management skills •Ability to work effectively with all levels •QAD knowledge. •Ability to coordinate material logistics.
Desired Characteristics	•Results oriented and motivated to take on new challenges •Strong project management skills •ISO-9001/2008 knowledge. •SAP knowledge

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Title : Reporting contact and GAAP analyst

Job Number	1827399
Business	GE Global Growth & Operations
Business Segment	Global Growth & Operations - Latin America
Career Level	Experienced
Function	Finance
Function Segment	Controllership
Location(s) Where Opening Is Available	Mexico
City	Garcia
Relocation Expenses	No
Role Summary/Purpose	The primary responsibility of this position will be to: make the completion of month / quarterly end reporting submissions and provide high level support to the Team Leader and Finance Manager in terms of Accounting and Managing Contract agreements for long and short period of time.
Essential Responsibilities	• Ensure controllership & consistency of accounting processes across the business and Legal Entity. • Perform variance analysis of business operating units and supporting schedules on a quarterly basis. • Prepare account reconciliations and journal entries with supporting documentation. • Check IBS for New Charges and Raise Accruals. • Review assigned transactions for appropriateness and record into Company books and records. • Demonstrated ability to manage multiple priorities across different Trial Balances and Business on a finance perspective. • Provide metrics for Record to Report (R2R) and reconciliation of it. • Provide periodic reporting and maintenance of financial records and accounts for assigned areas.
Qualifications/Requirements	• Fluent spoken and written English • US GAAPs knowledge • Local GAAPs knowledge • Minimum of 3 years of progressive financial work experience. • Controllership mindset • Disciplined/Organized/Proactive • Analytical mindset • ERPs / accounting systems expertise • Excellent interpersonal and organizational skills
Desired Characteristics	• Internal/External Audit

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Title Fleet Administration Intern

Job Number	1828442
Business	GE Global Growth & Operations
Business Segment	Global Growth & Operations - Latin America
About Us	GE is a diversified technology and services company dedicated to creating products that make life better from aircraft engines and power generation to financial services and medical imaging. GE operates in more than 100 countries and employs more than 315,000 people worldwide. More information can be found on the website: www.ge.com. GE is looking to strengthen its Corporate LatAm team. An internship at GE gives you hands-on experience, while working on challenging projects with some of the best minds in business. This is a super opportunity to give your career a great start!
Career Level	Co-op/Intern
Function	Human Resources
Function Segment	Leadership Programs
Location(s) Where Opening Is Available	Mexico
City	Mexico City
Postal Code	01210
Relocation Expenses	No
Role Summary/Purpose	Support Mexico HR Ops team in car/fleet and gas administration and all related projects
Essential Responsibilities	• Car/fleet and gas card administration for Mexico users. • Ensure HR Company Car Policy rules follow up to assure compliance and improve company productivity. • Support internal communication strategy for all GE users related to Company and Gas Card (Process implementation, Corporate Policy, documents management, files archiving, etc). • Answer accurately and in time users and HR partners’ inquiries and requests. • Review, identify and improve fleet processes maps • Perform metrics and scorecards internal and external (# of active cars, reassignments, custody, etc.) • Support car and gas projects aligned to standardization and simplification • Outstanding team player committed to success; capable to work within cross functional team in a fast-paced, change acceleration process.
Qualifications/Requirements	• Excellent Service Attitude. (Clear Sense of urgency) • Outstanding customer service and communication skills • Pro-active • Very well Organized • Adaptable to Changes • Studying University degree in business or equivalent. • Must be flexible and have the ability to work well under deadline pressures • English (proficiency) • Demonstrated proficiency with PC business applications (excel, power point, other MS Office applications). • Experience: Not necessary
Desired Characteristics	• Previous project management skills • IT skills • Quality Green Belt Certified

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Title : Executive - Government Relations Leader

Job Number	1805127
Business	GE Global Growth & Operations
Business Segment	Global Growth & Operations - Latin America
Career Level	Experienced
Function	Legal
Function Segment	Government Affairs & Policy
Location(s) Where Opening Is Available	Mexico
City	Mexico City
Postal Code	01210
Relocation Expenses	No
Role Summary/Purpose	The position holder will lead and coordinate GE’s government relations and policy initiatives in Mexico. He or she will be responsible to set policy strategy, drive Company government relations projects, and advise the GE businesses on a broad range of policy and regulatory issues. The position holder will represent GE’s interests before federal, state and local institutions and interact with relevant third parties
Essential Responsibilities	Lead GE government relations initiatives, planning and developing key strategies, and implementing actions vis-à-vis federal institutions and regulatory agencies in a wide range of areas including international trade, finance/capital, energy, healthcare, environmental regulations, and intellectual property. •Coordinate with GE corporate leadership globally, GE businesses and the GE CEO on the development of GE positions on various issues, implementation of government relations/policy projects. •Influence across GE businesses and the various GE constituents to inform, develop and execute GE positions and strategies. •Build GE capacity with senior policy makers and influencers in Mexico •Provide expert advice on the workings of the institutions and decision-making procedures in Mexico •Support sales to governments by helping sales teams tailor GE bids to government needs, marshalling government support and advocacy for GE’s bids, and utilizing governmental financing •Growth Playbook. Identify and quantify top governmental issues for GE and achieve results on those issues and opportunities
Qualifications/Requirements	Education: Undergraduate and/or graduate degree in law, political science, economics, journalism, sociology, or public policy . •Experience: Minimum 15 years of professional experience, with significant similar experience with a global corporation or with an international law or consultancy firm; previous role in government would be viewed as a significant advantage. Strong relationships with government officials and influencers. •Deep knowledge of institutions, regulation, policies and priorities in Mexico. Previous experience in the area of government funding programs would be a significant advantage. •High level of understanding of decision-making process and procedures in Mexico. • Ability to cope with pressure and multiple deadlines contemporaneously. • Strategist, who is able to prioritize multiple tasks on hand while still paying attention to detail • High level of influencing skills combined with an ability to build excellent working relationships within a matrix environment (both cross-functionally and globally) • Proven ability to lead and execute effectively at all levels of the organization • Advanced communication skills - both written and verbal • Demonstrated ability to think and lead on a strategic level within a complex organization • Ability to deal effectively with people and work in diverse teams • Ability to anticipate trends and manage risk • High level of energy.. ability to motivate and inspire others • Outstanding leadership skills

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Title : Reporting contact and GAAP analyst

Job Number	1827399
Business	GE Global Growth & Operations
Business Segment	Global Growth & Operations - Latin America
Career Level	Experienced
Function	Finance
Function Segment	Controllership
Location(s) Where Opening Is Available	Mexico
City	Garcia
Relocation Expenses	No
Role Summary/Purpose	The primary responsibility of this position will be to: make the completion of month / quarterly end reporting submissions and provide high level support to the Team Leader and Finance Manager in terms of Accounting and Managing Contract agreements for long and short period of time.
Essential Responsibilities	• Ensure controllership & consistency of accounting processes across the business and Legal Entity. • Perform variance analysis of business operating units and supporting schedules on a quarterly basis. • Prepare account reconciliations and journal entries with supporting documentation. • Check IBS for New Charges and Raise Accruals. • Review assigned transactions for appropriateness and record into Company books and records. • Demonstrated ability to manage multiple priorities across different Trial Balances and Business on a finance perspective. • Provide metrics for Record to Report (R2R) and reconciliation of it. • Provide periodic reporting and maintenance of financial records and accounts for assigned areas.
Qualifications/Requirements	• Fluent spoken and written English • US GAAPs knowledge • Local GAAPs knowledge • Minimum of 3 years of progressive financial work experience. • Controllership mindset • Disciplined/Organized/Proactive • Analytical mindset • ERPs / accounting systems expertise • Excellent interpersonal and organizational skills
Desired Characteristics	• Internal/External Audit

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Title : Fleet Administration Intern

Job Number	1828442
Business	GE Global Growth & Operations
Business Segment	Global Growth & Operations - Latin America
About Us	GE is a diversified technology and services company dedicated to creating products that make life better from aircraft engines and power generation to financial services and medical imaging. GE operates in more than 100 countries and employs more than 315,000 people worldwide. More information can be found on the website: www.ge.com. GE is looking to strengthen its Corporate LatAm team. An internship at GE gives you hands-on experience, while working on challenging projects with some of the best minds in business. This is a super opportunity to give your career a great start!
Career Level	Co-op/Intern
Function	Human Resources
Function Segment	Leadership Programs
Location(s) Where Opening Is Available	Mexico
City	Mexico City
Postal Code	01210
Relocation Expenses	No
Role Summary/Purpose	Support Mexico HR Ops team in car/fleet and gas administration and all related projects
Essential Responsibilities	• Car/fleet and gas card administration for Mexico users. • Ensure HR Company Car Policy rules follow up to assure compliance and improve company productivity. • Support internal communication strategy for all GE users related to Company and Gas Card (Process implementation, Corporate Policy, documents management, files archiving, etc). • Answer accurately and in time users and HR partners’ inquiries and requests. • Review, identify and improve fleet processes maps • Perform metrics and scorecards internal and external (# of active cars, reassignments, custody, etc.) • Support car and gas projects aligned to standardization and simplification • Outstanding team player committed to success; capable to work within cross functional team in a fast-paced, change acceleration process.
Qualifications/Requirements	• Excellent Service Attitude. (Clear Sense of urgency) • Outstanding customer service and communication skills • Pro-active • Very well Organized • Adaptable to Changes • Studying University degree in business or equivalent. • Must be flexible and have the ability to work well under deadline pressures • English (proficiency) • Demonstrated proficiency with PC business applications (excel, power point, other MS Office applications). • Experience: Not necessary
Desired Characteristics	• Previous project management skills • IT skills • Quality Green Belt Certified

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Title : Infra Business/Operations Co-op/Intern

Job Number	1807517
Business	GE Energy Management
Business Segment	Energy Management
About Us	GE Motors Services (GEMS) was created in 1979 … and is dedicated to make industrial Motors. 3 P&L’s today are offering to our customers 3 different product lines. AC motors for pumping applications, which are an eco imagination product, also this product line is implementing the IEC version of this product. Electric Vehicle motors that mainly are used for fork truck and golf carts application, wind pitch motors that controls the blades position on the wind turbine. DC motors, are mainly used in mining industry. GE product and service has a common origin: the GE culture of teamwork and imagination. Our employees bring imagination to everything they do and we work together, across our businesses and around the world, to provide our customers with the best solutions GEMS it's part of the Power Convertion under Energy Management We're looking for individuals who are interested in long-range career growth and have the strategic ability to plan for their professional futures. Everyone here wears many hats and gets exposed to a variety of challenges.
Career Level	Co-op/Intern
Function	Human Resources
Function Segment	Administration and Support
Location(s) Where Opening Is Available	Mexico
City	Garcia
Relocation Expenses	No
Role Summary/Purpose	Support the HR fuctions that provides service to a 900+ employees operation
Essential Responsibilities	•In charge of all the internal communication media in the site. •Provide support and participate in every area of the human resources department (Payroll, Staffing, Training, Engagement, Labor) •Responsible of the Orientation trainings of all the new employees of the company. •Make purchase requisitions and ensure the proper payment of invoices. •Responsible/Support of engagement events. •Responsable for the lockers administration.
Qualifications/Requirements	•From 5th to 8th semester of LAE, LNI, RH, RI, or similar administrative careers. •Good English proficiency •Strong communication skills •High energy and proactive •Customer Service oriented •Good relation with, administrative and operative employees.
Desired Characteristics	*Basic labor Law knowledge *Available Sheduled *Like to work inside the plant

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