CONTACT CENTER SUPERVISOR (83828)

Location : UT - Ogden

Position Description POSITION PURPOSE - The Contact Center Supervisor is responsible for ensuring superior service delivery to online customers by directly supervising the daily operational activities of a team of 15 - 20 contact center associates. Leads and coaches assigned team in a manner that assures quality customer interaction, builds and retains customer relationships and is committed to the timely delivery of company products and services. Contributes to the overall success and profitability of the contact center by ensuring that assigned team meets and/or exceeds department goals and objectives. MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES - 50% Directly organizes and supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals. 20% Supports the building and developing of an effective and high performance team. 15% Maintains daily and weekly statistics for individual direct reports, analyzes department results, troubleshoots operational problems and completes team reports as required. 15% Identifies and analyzes escalated problems and provides guidance to direct reports for resolution. Serves as point of escalation for transactions requiring advance expertise or discernment in order to resolve complex customer issues and ensure timely follow up and customer satisfaction. NATURE AND SCOPE - Position reports to the Manager Accountable for direct supervision of the work activities of others. ENVIRONMENTAL JOB REQUIREMENTS - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. ESSENTIAL SKILLS MINIMUM QUALIFICATIONS - Must be 18 years of age Must pass the pre-employment drug screen Must pass the pre-employment background check Must pass applicable pre-employment tests EDUCATION REQUIRED - The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job. YEARS OF RELEVANT WORK EXPERIENCE - 04 CERTIFICATES/LICENSES - PHYSICAL JOB REQUIREMENTS - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. PREFERRED QUALIFICATIONS - Bachelor's Degree 3 years prior supervisory experience in a customer service or contact center environment. Demonstrated ability to grasp technical and complex concepts and clearly explain these to subordinates and internal and external customers. Proficient in MS Office Suite KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES - Excellent verbal and written communication skills. Strong problem solving, formulation, follow through, reasoning/logic and analytical skills. Proven ability to lead effective and productive teams and proven ability to effectively develop and guide direct reports. Strong interpersonal, team and communication skills with customer focus. Ability to work under pressure and manage competing priorities.

Date Posted:	Feb 7, 2014
Functional Area:	Customer Service
Company:	The Home Depot
Position Type:	Full-Time
Travel:	0-10%
Relocation Provided:	No

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Job : MEP Coordinator

Location: Utah

DPR Construction is seeking a MEP Coordinator a minimum of at least 5+ years of commercial construction experience. This individual will be ultimately responsible for the day to day coordination of all mechanical, electrical and piping of a particular project.
Coordination will be of commercial projects within our core markets: Healthcare, Advanced Technology, Biopharmaceutical and Corporate Office. MEP Coordinators will work closely with all members of the project team, Project Executives and Regional Leadership teams and will be responsible for the following:

• Manage the owner-architect interface and planning and installation for HVAC, controls, plumbing, process piping, and fire protection design/construction coordination (validated and non-validated systems)
• Responsible for providing construction support for MEP systems and will oversee the balancing, commissioning and validation certification of these systems, including the turnover package
• Develop full commissioning plans for all MEP systems that identify and define the following; all test requirements, required inspections, factory start-up of major equipment, factory acceptance testing, project and vendor documentation requirements and integrated test plans demonstrating full system integration

We are looking for a flexible, detail-oriented team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess:

• Strong grasp of mechanical and electrical engineering concepts
• Ability to run complex meetings with multiple attendees, issues minutes promptly and follow up with participants for deliverables
• Good understanding of test and balance requirements
• Good understanding of Direct Digital Controls installations/integration
• Excellent listening skills and have strong communication skills
• Ability to identify and resolve complex issues
• Ability to create and support team morale
• Proficient computer skills in Microsoft Office Suite
• 5+ years of experience as a MEP Coordinator, preferably within DPR’s Core Market projects
• Bachelor’s degree in related field preferred but not required
• A strong work ethic and a “can-do” attitude

Contact: DPR Human Resources

For more details visit www.dpr.com

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Job :Client Advisory Center - Registered Client Service Associate

Job Number:: 3013767

Posting Date: Jan 24, 2014

Primary Location: Americas-United States of America-Utah-South Jordan

Job: Wealth Management

Employment Type: Full Time

Job Level: Non-Exempt

 

Description

The associate will provide world-class customer service to our client base. The associate will ensure that all service requests are handled in a timely and accurate manner and if there are any issues they will work to resolve these and escalate on a case-by-case basis. The associate must work to ensure that all call quality standards are met and/or exceeded and will further work to ensure a high quality of customer service with each client interaction.

The associate will identify cross-sell opportunities and uncover additional assets so as to generate leads for Financial Advisors in the Client Advisory Center, and when appropriate, will work to better understand client investment objectives and profile and better understand the client situation. The associate will then engage a Financial Advisor to decide next steps with the client.

Additionally, the associate will adhere to stated metrics within the Client Advisory Center. The associate will be held accountable for helping to drive growth within our business be ensuring that they meet and exceed all stated metrics around asset growth and retention, accuracy, quality, timeliness and schedule adherence.

Responsibilities Include:

Responsibilities include but are not limited to: reviewing client accounts, verifying order executions, work with clients to facilitate registered transactions, assisting clients with document requests, providing unsolicited stock quotes, answering general non-investment related questions concerning client accounts, providing account balances, resolving client inquiries, and working with Client Advisory Center Operations personnel to resolve client issues.

Primary Responsibilities Include:

Servicing inbound calls for clients of the Client Advisory Center.

Essential Functions: Percentage of time

1.      Receiving inbound calls and servicing Client Accounts to include but not limited to: general client inquiries, stock quotes, facilitating registered transactions and ensuring that client requests are handled in a timely and accurate manner 80%

2.      Follow-up on Pending Client Requests 20% Total 100%

Activities involved in performing Essential Functions:

1.      Servicing Client Accounts via Inbound call volume

·         Provide world-class service and sales support and quality during each client interaction

·         Listen to client requests and take measurable steps to complete tasks. Set expectations around meeting client requests and adhere to stated expectations o Set appropriate timeline expectations for problem resolution

·         Proactively engage clients to uncover any external assets and retain assets as necessary

·         Qualify clients and forward potential leads to Financial Advisors

·         Apply Firm verification policies for all clients to avoid identity theft

·         Meet quality and Client Advisory Center metric standards o Adhere to scheduled work times as states by management

·         Adhere to all Firm policies and procedures

·         Adhere to Firm compliance guidelines and Code of Conduct o Utilize existing CAC technology to record client interactions

2.      Follow up on Outstanding Requests

·         Work with Client Advisory Center Operations personnel to ensure that client requests are fulfilled in a timely manner

·         Set up instructions for processing outgoing check requests, wires and all other client distribution needs

·         Follow-up with clients within expected timeframes if necessary

·         Work with internal departments to see that client requests are satisfied in a timely manner

·         Reach out to client to give status updates as needed

 

Qualifications

Skills Required:

Series 7 mandatory

Series 66 (63 and 65) preferred

Bachelor’s degree and/or a minimum of 2 years industry experience preferred

Strong communication skills

Ability to work in fast-paced inbound call environment

Team player

Ability to multi-task Attention to detail Self starter

Problem solving capabilities

Customer Service

Basic skills with Microsoft Office suite and telephony equipment

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Assoc Schedule & Dispatch Spec

Job Location: Draper, UT

GENERAL SUMMARY
Performs preliminary phone screening of calls accepted from PREM, Field support or Customers. Prioritizes calls with customer, orders parts and dispatches corrective maintenance Customer Engineers as appropriate. Tasked with calendar managing multiple disciplines such as partner, FSS, and hybrid maintenance support. Creates service requests for CE's as needed. Assists in managing the end to end shift report in addition to leading shift turnover calls. Assists with monitoring and balancing the workload of all assigned corrective maintenance Customer Engineers. Perform remote preventive and remedial maintenance of EMC maintained products at customer locations in different operating environments/multiple platform environments. Leverages remote tools to analyze product failures. Must be able to work under the direction of more experienced Schedule & Dispatch Specialist as well as MSS Management. Adheres to all administrative policies and escalation procedures. Uses sound judgment, application of general business principles and demonstrates initiative in carrying out assigned duties.
PRINCIPAL DUTIES AND RESPONSIBILITIES
· Accepts incoming call with the priority to dial-in and correct the problem without dispatching on-site CE. Will assign appropriate CE and dispatch calls that can not be reconciled remotely. Maintain up-to-date technical knowledge by continuing to attend training and on the job learning. Effectively communicates procedural and routine technical issues to internal and external customers in a highly stressful environment. Maintains a "closed-loop" communication style assuring all appropriate individuals are notified of problem resolution status.
· Tracks and responds to all incoming customer requests for corrective maintenance services. Identifies and dispatches available resources based on needed expertise, customer dynamics and employee skill set to provide on-site customer support. This includes using the proper escalation path and notifying the proper Service manger and Director and other appropriate EMC personnel. Responsible for first line of support for Corrective Maintenance and Account Management CE's.
· Orders parts for the Customer Engineers to expedite call handling. Monitors Global Spare/Hot Spare Synch prior to and after drive call completion so Corrective Maintenance CE can continue to next call.
· Tracks Customer Engineer utilization data and updates appropriate systems with service information/details in addition any other pertinent customer information.
· Adheres to product specific guidelines, procedures, and best practices. Perform pro-active and reactive maintenance according to established procedures.
· Maintains a current information repository of divisional resource skills and geographic limitations.
· Partners with other Schedule & Dispatch Specialists within a Geography to source and share additional corrective maintenance resources across the division for effective resource utilization.
· Basic understanding of account base including customer contacts and basic equipment architecture of major accounts. Tracking on going corrective maintenance issues on turnover and maintaining continuity.
· Must have knowledge of Microsoft Product suite including Outlook, Word and Excel. Knowledge of Oracle/CSI logging systems and other service delivery applications.
· Ability to develop action plans for remedial issues.
· Must carry a communication device. May be required to work overtime. May be required to work Alternative Work Schedule. May be required to change shift as business dictates
· Perform other duties as required, ability to provide 24X7coverage

Education Required:	Bachelors (Non-Tech) or equiv
ExperienceRequired:	1-3 Years

Job ID: 119149BR

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Schedule & Dispatch Specialist

Job Location: Draper, UT

GENERAL SUMMARY
Performs preliminary phone screening of calls accepted from PREM, Field support or Customers. Prioritizes calls with customer, orders parts and dispatches corrective maintenance Customer Engineers as appropriate. Tasked with calendar managing multiple disciplines such as partner, FSS, and hybrid maintenance support. Creates service requests for CE's as needed. Assists in managing the end to end shift report in addition to leading shift turnover calls. Assists with monitoring and balancing the workload of all assigned corrective maintenance Customer Engineers. Perform remote preventive and remedial maintenance of EMC maintained products at customer locations in different operating environments/multiple platform environments. Leverages remote tools to analyze product failures. Must be able to work under the direction of more experienced Schedule & Dispatch Specialist as well as MSS Management. Adheres to all administrative policies and escalation procedures. Uses sound judgment, application of general business principles and demonstrates initiative in carrying out assigned duties.
PRINCIPAL DUTIES AND RESPONSIBILITIES
· Accepts incoming call with the priority to dial-in and correct the problem without dispatching on-site CE. Will assign appropriate CE and dispatch calls that can not be reconciled remotely. Maintain up-to-date technical knowledge by continuing to attend training and on the job learning. Effectively communicates procedural and routine technical issues to internal and external customers in a highly stressful environment. Maintains a "closed-loop" communication style assuring all appropriate individuals are notified of problem resolution status.
· Tracks and responds to all incoming customer requests for corrective maintenance services. Identifies and dispatches available resources based on needed expertise, customer dynamics and employee skill set to provide on-site customer support. This includes using the proper escalation path and notifying the proper Service manger and Director and other appropriate EMC personnel. Responsible for first line of support for Corrective Maintenance and Account Management CE's.
· Orders parts for the Customer Engineers to expedite call handling. Monitors Global Spare/Hot Spare Synch prior to and after drive call completion so Corrective Maintenance CE can continue to next call.
· Tracks Customer Engineer utilization data and updates appropriate systems with service information/details in addition any other pertinent customer information.
· Adheres to product specific guidelines, procedures, and best practices. Perform pro-active and reactive maintenance according to established procedures.
· Maintains a current information repository of divisional resource skills and geographic limitations.
· Partners with other Schedule & Dispatch Specialists within a Geography to source and share additional corrective maintenance resources across the division for effective resource utilization.
· Basic understanding of account base including customer contacts and basic equipment architecture of major accounts. Tracking on going corrective maintenance issues on turnover and maintaining continuity.
· Must have knowledge of Microsoft Product suite including Outlook, Word and Excel. Knowledge of Oracle/CSI logging systems and other service delivery applications.
· Ability to develop action plans for remedial issues.
· Must carry a communication device. May be required to work overtime. May be required to work Alternative Work Schedule. May be required to change shift as business dictates
· Perform other duties as required, ability to provide 24X7coverage

Education Required:	Bachelors (Non-Tech) or equiv
ExperienceRequired:	1-3 Years

Job ID: 119148BR

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Assoc Schedule & Dispatch Spec

Job Location: Draper, UT

.

GENERAL SUMMARY
Performs preliminary phone screening of calls accepted from PREM, Field support or Customers. Prioritizes calls with customer, orders parts and dispatches corrective maintenance Customer Engineers as appropriate. Tasked with calendar managing multiple disciplines such as partner, FSS, and hybrid maintenance support. Creates service requests for CE's as needed. Assists in managing the end to end shift report in addition to leading shift turnover calls. Assists with monitoring and balancing the workload of all assigned corrective maintenance Customer Engineers. Perform remote preventive and remedial maintenance of EMC maintained products at customer locations in different operating environments/multiple platform environments. Leverages remote tools to analyze product failures. Must be able to work under the direction of more experienced Schedule & Dispatch Specialist as well as MSS Management. Adheres to all administrative policies and escalation procedures. Uses sound judgment, application of general business principles and demonstrates initiative in carrying out assigned duties.
PRINCIPAL DUTIES AND RESPONSIBILITIES
· Accepts incoming call with the priority to dial-in and correct the problem without dispatching on-site CE. Will assign appropriate CE and dispatch calls that can not be reconciled remotely. Maintain up-to-date technical knowledge by continuing to attend training and on the job learning. Effectively communicates procedural and routine technical issues to internal and external customers in a highly stressful environment. Maintains a "closed-loop" communication style assuring all appropriate individuals are notified of problem resolution status.
· Tracks and responds to all incoming customer requests for corrective maintenance services. Identifies and dispatches available resources based on needed expertise, customer dynamics and employee skill set to provide on-site customer support. This includes using the proper escalation path and notifying the proper Service manger and Director and other appropriate EMC personnel. Responsible for first line of support for Corrective Maintenance and Account Management CE's.
· Orders parts for the Customer Engineers to expedite call handling. Monitors Global Spare/Hot Spare Synch prior to and after drive call completion so Corrective Maintenance CE can continue to next call.
· Tracks Customer Engineer utilization data and updates appropriate systems with service information/details in addition any other pertinent customer information.
· Adheres to product specific guidelines, procedures, and best practices. Perform pro-active and reactive maintenance according to established procedures.
· Maintains a current information repository of divisional resource skills and geographic limitations.
· Partners with other Schedule & Dispatch Specialists within a Geography to source and share additional corrective maintenance resources across the division for effective resource utilization.
· Basic understanding of account base including customer contacts and basic equipment architecture of major accounts. Tracking on going corrective maintenance issues on turnover and maintaining continuity.
· Must have knowledge of Microsoft Product suite including Outlook, Word and Excel. Knowledge of Oracle/CSI logging systems and other service delivery applications.
· Ability to develop action plans for remedial issues.
· Must carry a communication device. May be required to work overtime. May be required to work Alternative Work Schedule. May be required to change shift as business dictates
· Perform other duties as required, ability to provide 24X7coverage

Education Required:	Bachelors (Non-Tech) or equiv
ExperienceRequired:	1-3 Years

Job ID: 119147BR   

For more visit  https://sjobs.brassring.com/1033/ASP/TG/cim_jobdetail.asp?partnerid=20085&siteid=5109&jobid=391496

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Deposit Fraud Rep

Date: Dec 30, 2013

Location: Salt Lake City, UT, US

Deposit Fraud Rep-13018086

Description
The US Banking Fraud Representative is responsible for utilizing fraud management techniques/tools while reviewing existing Personal Savings accounts to identify possible fraudulent activity and minimize the potential loss to American Express by gathering and analyzing pertinent data to determine the appropriate course of action. The Fraud Representative will be responsible for handling inbound/outbound calls on accounts while maintaining a professional working relationship between American Express, the customer and external banks. Additional responsibilities include; identifying fraud trends and developing continuous process improvements.

Qualifications
-Experience working with online deposit banking products
-Deposit fraud experience-HIGHLY DESIRED. Excellent customer service skills
-Ability to conduct a meticulous analysis of each instance of potentially unusual financial activity, using both internal and external databases
-Should have the ability to digest and synthesize large amounts of information, financial and otherwise from numerous sources
-Ability to effectively communicate American Express concerns while ensuring customers that they are valued
-Strong computer literacy with a solid working knowledge of current internet technology, the ability to research information for business related purposes and proficiency with Microsoft Office products; WORD & EXCEL – HIGHLY DESIRED
-Must possess intuitive and deductive reasoning skills and be comfortable making decisions and recommendations in unclear circumstances
-Manage multiple tasks effectively while progressing through work concurrently
-Resilient with the desire to continually improve personal performance, customer satisfaction and business brand
-Demonstrated patience and ability to solve customer concerns
-Ability to navigate in multiple computer systems while interacting with the customer simultaneously
-Must be able to effectively listen to the customer, make a connection, acknowledge and empathize when appropriate
-Must have strong time management skills and the ability to work under pressure and with limited supervision
-Ability to use good, sound judgment in decision making
-Ability to effectively manage change and remain calm in stressful situations
-Self-Motivated and committed to drive results with professional business maturity
-Must have excellent written and verbal communication skills

Job: Credit
Primary Location: US-Utah-Salt Lake City
Schedule: Full-time

Nearest Major Market: Salt Lake City
Job Segments: Credit, Customer Service Representative, Research, Finance, Customer Service

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Job Description Line/Prep Cook - Fashion Place-128356

 

Nordstrom is a fashion specialty retailer that also operates competitively excellent restaurants and specialty coffee bars in our stores. Our business is founded on a simple idea: offer each customer the best possible service, quality, value and selection. We are looking for talented line cooks to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused.

 

We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. Our people and their commitment to customer service are what set us apart. We believe in empowering you to make great decisions and to take care of your customers and career. The opportunities are endless.

 

The ideal line cook is motivated, results oriented and committed to providing outstanding customer service every day.

 

Responsibilities 

 

• Deliver exceptional customer service by preparing food items consistently and adhering to all recipe standards
• Maintain a safe working environment by using proper food handling skills and food safety guidelines
• Complete kitchen tasks such as line setup, food preparation, cleanup and breakdown

 

 

Qualifications

• Minimum of 1 year experience in food service/hospitality desired, but not required
• Must enjoy and be able to succeed in a fast-paced work environment
• Ability to communicate clearly and professionally with customers and coworkers
• Basic math and written communication skills
• Ability to work a flexible schedule based on department and store needs
• Food handler's card may be required according to local and or state regulations. California Applicants: A California Food Handler Card is required for all foodservice employees who prepare, store or serve food at restaurants/coffee bars in California.

Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes and accessories for men, women and children at our stores across the country. We're proud to be named to Fortune™ magazine's list of '100 Best Companies to Work For.' We believe this recognition comes from our desire to empower our employees to set their sights high and deliver exceptional service to customers.

 

As a Nordstrom employee, you can feel confident that your health and well-being are among our highest priorities. We offer a comprehensive, flexible employee benefits package that includes medical/vision and dental coverage, a generous merchandise discount, an employer-matched 401(K) savings and profit sharing plan and much more.

 

We are an equal opportunity employer committed to providing a diverse environment.

 

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No visa sponsorship is available for this position.

 

HTF_IN

 

Job

: Back of House

Date Posted

: 12/17/2013, 12:39:16 AM

Location

: United States-Utah-Murray

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Retail Sales Counter Manager - Lancome - Fashion Place-137824

Job Description 

 

 

Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. We're looking for counter managers to lead a cosmetics line while assisting customers with make-up application, skin care and fragrance selections.

 

From attentive salespeople to meticulous tailors and innovative merchants, our teams are comprised of talented people who work hard to delight the customer. When you join a Nordstrom Store, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers.

 

Nordstrom currently has sales openings for counter managers in our Cosmetics and Fragrances departments. The ideal candidate is results oriented, a team leader and thrives in a commissioned sales environment. If you share our love for the customers we serve, the merchandise we sell and the work we do, this is a place for you to build a rewarding career.

 

Responsibilities

 

• Set and achieve personal sales goals while supporting the goals of the team
• Greet customers in a timely, professional and engaging manner
• Provide honest and confident feedback to customers regarding products
• Build lasting relationships with customers by contacting them to follow up on purchases, suggest new products and invite them to upcoming events
• Consistently seek new trend and product knowledge to act as an expert for the customer
• Open new Nordstrom Fashion Rewards accounts as a means of building customer relationships
• Build and maintain strong vendor relationships to maximize business results
• Manage the scheduling and execution of vendor events and promotions
• Communicate business opportunities that include line performance, stock levels and team motivation/recognition
• Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning

 

 

Qualifications

• Proven ability to set and achieve sales goals
• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
• Demonstrated ability to develop relationships with customers and coworkers
• Knowledgeable and enthusiastic about cosmetic trends
• Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
• Ability to quickly learn new procedures and processes
• Strong organizational and follow-through skills
• Excellent communication and interpersonal skills
• High level of ownership, accountability and initiative
• Cosmetics artistry experience a plus

Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes and accessories for men, women and children at our stores across the country. We're proud to be named to Fortune™ magazine's list of '100 Best Companies to Work For.' We believe this recognition comes from our desire to empower our employees to set their sights high and deliver exceptional service to customers.

 

As a Nordstrom employee, you can feel confident that your health and well-being are among our highest priorities. We offer a comprehensive, flexible employee benefits package that includes medical/vision and dental coverage, a generous merchandise discount, an employer-matched 401(K) savings and profit sharing plan and much more.

 

We are an equal opportunity employer committed to providing a diverse environment.

 

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No visa sponsorship is available for this position.

 

Job

: Retail Sales - Cosmetics

Date Posted

: 12/07/2013, 8:27:35 PM

Location

: United States-Utah-Murray

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Posted Position Title Internal Control Manager- SOX/Finance

Job Number	1901611
Business	GE Capital
Business Segment	Capital - Retail Finance
About Us	Position can be located in the following GE Capital - Retail Finance locations: Draper, UT or Alpharetta, GA GE Capital’s Retail Finance business is among the country’s most successful retail lenders, with 80 years of experience in consumer financing. The business, which originates loans as a unit of GE Capital Retail Bank, provides credit card programs to retailers and consumers in the United States and Canada. We build better businesses through customized private label and bankcard credit programs to national and regional retailers in the U.S., as well as private label credit card programs, promotional and installment lending, bankcards and financial services for consumers through dealers; national, regional and independent retailers; contractors; manufacturers; healthcare practices; and service providers across nearly 20 industries. We are committed to being an employer of choice, offering competitive rewards, compensation and benefits. When you join our team, you become part of a stimulating work environment with vast opportunities to sharpen your skills and embrace new leadership challenges. Please note that candidates for this role will not be eligible for transfers internally to other GE businesses. The United States has regulations that govern the hiring of current or former U.S. Government employees. If you currently work for (or have in the past) the U.S. Government (in any capacity), you may have certain responsibilities under these regulations and certain restrictions may apply to your potential employment with GE. Therefore, if GE regarding a position of employment contacts you, and you have worked for the U.S. Government at any time, please immediately inform the GE representative of this fact.
Career Level	Experienced
Function	Regulatory and Compliance
Function Segment	Monitoring and Testing
Location(s) Where Opening Is Available	United States
U.S. State, China or Canada Provinces	GeorgiaUtah
City	Alpharetta, Draper
Postal Code	30005
Relocation Expenses	No
Role Summary/Purpose	GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Responsible for managing a team of Internal Control Leads with emphasis on Sarbanes-Oxley (SOX) 404 as well as other applicable financial regulations. The job focus is on all aspects of SOX 404 including the planning, risk assessments, documentation, execution, toll gate reporting and post review follow up to ensure resolution of any identified issues. The position involves interaction across the business and entails working with a team of Internal Control Managers.
Essential Responsibilities	Manage a team of Internal Control Leads. Provide guidance and leadership to offshore resources. Manage the SOX 404 program for GE Capital Retail Bank, including annual risk assessment and scoping, control testing, tracking and reporting of deficiencies. Review and sign off on all completed SOX and finance related process documentation (process maps, risk control matrices, test scripts). Provide on-going feedback to team members. Ensure all control deficiencies are properly vetted with the process owners prior to reporting Utilize CAP (change acceleration process) tools and personal network to influence stakeholders and related affiliates to implement necessary process modifications to meet regulatory needs. Provide interpretation and guidance to Internal Control Leads and process owners regarding key risks, key controls, bank policy and proposed process changes. Interpret and publish Internal Control Testing and Monitoring results to leaders in the Bank and Businesses. Review results of Internal Control Testing and Monitoring with stakeholders and discuss viable solutions to close gaps. Track any corrective action plans that come from the Internal Control Testing and Monitoring, internal audit or regulatory audits.
Qualifications/Requirements	Bachelors degree in business, finance, or accounting, plus 6+ years work experience in financial services industry 3+ years of experience in internal control or internal audit, including SOX experience Proficiency in Microsoft Office Suite applications YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT Eligibility Requirements : All applications for employment must be submitted through either http://www.gecareers.com or the Career Opportunity System (COS) to be considered You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process If currently a GE employee, you must have been in your current position for at least 6 months (AP) or 24 months (PB or greater), have at least a "consistently meets expectations" performance rating and have the approval of your manager to post (or the approval of your manager and HR to apply if you don't meet the time-in-job or performance requirement) Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Additional Eligibility Qualifications	GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics	MBA desired Prior experience managing SOX and/or FDICIA programs Demonstrated ability to communicate effectively to multiple stakeholders Strong business process mapping and MS Visio skills Excellent analytical and problem solving skills Familiarity with and operating understanding of consumer loan products and processes Attention to detail and follow up skills essential Project Management experience is a plus Certified Internal Auditor (CIA) or similar certification (CISA, CCSA, CFSA etc.) Lean / Six Sigma trained and/or tested Strong MS Excel skills GE program experience (e.g. FMP, CAS, etc.) Must be willing to travel up to 20% of the time
Section 19 Job	YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.

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Posted Position Title Materials Handler

Job Number	1898205
Business	GE Healthcare
Business Segment	Healthcare Surgery
About Us	GE Healthcare provides transformational medical technologies that are shaping a new age of patient care. GE Healthcare’s expertise in medical imaging and information technologies, medical diagnostics, patient monitoring and life support systems, disease research, drug discovery, and biopharmaceutical manufacturing technologies is helping physicians detect disease earlier and to tailor personalized treatments for patients. Our purpose is to create a healthier world. GE Healthcare offers a broad range of products and services that are improving productivity in healthcare and enhancing patient care by enabling healthcare providers to better diagnose and treat cancer, heart disease, neurological diseases, and other conditions. Headquartered in the United Kingdom, GE Healthcare is a $15 billion unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employs more than 43,000 people committed to serving healthcare professionals and their patients in more than 100 countries. GE is an equal opportunity employer.
Career Level	Entry-Level
Function	Manufacturing
Function Segment	Warehousing
Location(s) Where Opening Is Available	United States
U.S. State, China or Canada Provinces	Utah
City	Salt Lake City
Postal Code	84116-2862
Relocation Expenses	No
Role Summary/Purpose	GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Executes the receiving, storing, using, staging and distribution of materials required for assembly of product.
Essential Responsibilities	·Perform physical movement of materials from one area to another using handcarts or fork lifts ·Physically and systemically receive/issue individual material requisitions from internal and external departments Quantifies and verifies cycle count ·Process material against purchase orders and work orders using electronic material management system ·Coordinate with on-site and/or off-site warehousing facilities for parts replenishment and material for storage ·Work with appropriate logistics and production personnel to resolve/prevent part shortages ·Perform cycle audits and physical inventory per schedule. ·Help reconcile inventory discrepancies and report discrepancies to Supervisor ·May assist in training of new hires ·Comply with EHS & Quality System regulations and policies ·Read and follow work instructions and bills of materials ·Perform other duties and/or special projects as assigned
Qualifications/Requirements	·High school Diploma or local equivalent ·Demonstrate ability to read, write and speak in local language ·Proficient in basic mathematics ·Ability to communicate well and work with others ·Basic computer skills ·Ability to consistently lift ·Ability to utilize automated lifting equipment -You must be willing to submit to a background investigation, including for example, verification of past employment, criminal history and educational background. -You must be willing to take a drug test. -You must be legally authorized to work in the United States. -You must be willing to work out of an office located in Salt Lake City, Utah.
Additional Eligibility Qualifications	GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics	·2 or more years experience in storing and material handling ·Knowledge of computerized material flow methods ·Basic knowledge of quality and inventory control ·Prior experience using a forklift and weight scales

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Posted Position Title Senior Software Configuration Management Engineer

Job Number	1892540
Business	GE Healthcare
Business Segment	Healthcare Surgery
About Us	GE Healthcare provides transformational medical technologies that are helping a new age of patient care. GE Healthcare’s expertise in medical imaging and information technologies, medical diagnostics, patient monitoring, and life support systems, disease research, drug discovery, and biopharmaceutical manufacturing technologies is helping physicians detect disease earlier and to tailor personalized treatments for patients. GE Healthcare offers a broad range of products and services that are improving productivity in health and enhancing patient care by enabling healthcare providers to better diagnose and treat cancer, heart disease, neurological diseases, and other conditions. Headquartered in the United Kingdom, GE Healthcare is a $15 billion unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employs more than 43,000 people committed to serving healthcare professionals and their patients in more than 100 countries.
Career Level	Experienced
Function	Engineering/Technology
Function Segment	Program and Project Management
Location(s) Where Opening Is Available	United States
U.S. State, China or Canada Provinces	Utah
City	Salt Lake City
Postal Code	84116-2862
Relocation Expenses	No
Role Summary/Purpose	GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. This position is responsible for providing Software process and automation (tools) leadership for Configuration Management (CM) within a dynamic, fast-paced, multi-site environment. In addition, this position is accountable for achieving quality objectives, meeting development (build and release) schedules, and supporting/enhancing team effective execution, as well as communicating program status and escalating issues when appropriate to facilitate transparency.
Essential Responsibilities	•Manage the team’s Configuration Management Process and Tools (i.e., Clearcase) installations by closely working with Software Engineers, IT and other Senior Software Configuration Management Engineers locally, and in remote locations. •Ensure Clearcase and other Software development tools are operational all the time and help the team with all issues related to them. •Own configuration, build, and release management for the team for all ongoing programs. •Develop and implement a CM environment and usage improvement road map and drive its execution Quality Specific Goals: •Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position •Complete all planned Quality & Compliance training within the defined deadlines •Identify and report any quality or compliance concerns and take immediate corrective action as required •Ensure compliance/closure of Regulatory and Quality requirements before approving Design Control FDRs and NPI program milestones •Lead continuous improvement activities by driving the implementation of process and product quality improvement initiatives
Qualifications/Requirements	•5+ years Linux based C/C++ development experience •Very strong multi-site Configuration and build management experience with 3+ years of Clearcase management. UCM expertise is required. •Strong experience with maintaining Linux based build servers and build systems •Experience with Makefiles and multiple build systems •Experience with Ant, Squish, Boost, etc. •Strong knowledge of Software development Lifecycle processes (Waterfall or Agile) U.S. (Country) Specific Qualifications: •Must be legally authorized to work in the United States full-time •Must be willing to work in our Salt Lake City, UT facility full-time •Must be willing to submit to a drug test, and background check – including verification of previous employment, criminal history and educational background •Must submit application for employment through gecareers.com (or COS if internal) to be considered
Additional Eligibility Qualifications	GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics	•Exposure to Perforce a plus •Experience with automated test tools •Regulated industry background preferred. •Network management experience.

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