Technical Sales Engineer - Platform Computing - Western USA

Job details

Job ID STG-0622744 Job type Full-time Regular Work country USA Position type Professional Work city - Any (CA),CA, - Any (CO),CO, - Any (MO),MO, - Any (OR),OR Posted 11-Feb-2014 Travel 25% travel annually Job area Sales Business group IBM Systems & Technology Group Job category Sales Business unit SYSSW Job role General Other Technical Sales Specialist Job role skillset General Commissionable/Sales-Incentive jobs only Yes

Job description

IBM Platform Computing is a leader in cluster, grid, and HPC cloud management software serving more than 2,000 of the world’s most demanding organizations. For over 20 years, its workload and resource management solutions have delivered optimized IT infrastructures, ease of management, and lower costs for commercial, HPC, and technical computing clients. Visit www.ibm.com/PlatformComputing. Twitter: @IBMPlatform. For more information about IBM Technical Computing: www.ibm.com/TechnicalComputing. Work closely with Sales Account Manager to develop business opportunities, analyze customer requirements, and provide consultative selling skills in complex technical environments. Establish working relationships with key Business Managers and IT Managers and staff in the customers’ organizations, assisting them to integrate Platform technology effectively into their various IT environments as part of their evaluation of the product suite. Maintain an understanding of competitive products and HPC industry/market trends. Take ownership for all technical aspects of the account relationship and management. Ability to translate technical product features, attributes and implementations to meet customer business needs. Able to scope projects, able to describe project phases and do a high level implementation plan. The position of Solution Architect/System Engineer in Platform Computing is a challenging position requiring IT system infrastructure and domain/application knowledge as well as technical delivery skills. Able to create RFP/RFI responses which describe a solution to client business problems. This solution is a combination of products and services. Has customer management and communication skills enabling the Solution architect/Systems Engineer to describe the solution to customer management in business terms. Has high level Project Management skills, with ability to describe major project implementation phases Discuss potential sales opportunities with Account Manager, and perform technical analysis and qualification of potential customer projects, often on-site with the customer Design and conduct Platform product presentations and demonstrations as well as question & answer discussions with the customer’s technical staff at increasing levels of complexity. Participate in a similar fashion in trade shows, seminars, and training events. Visits and keep necessary contact with prospects and customers - with or without the Account Manager, discuss current and new-release product features and uses, and up-sell the Platform’s product suite Propose Platform’s Support Services and Consulting Services to customers who need assistance to resolve challenging problems and build solutions of demanding complexity. This includes generation of Project Plans (Schedules, Budgets, Estimates) and Statements of Work (SOW). Provide product feedback from customers to Product Marketing and Product Management, and technical feedback to Support in aid of problem resolution and avoidance. Manage customer expectations so as to ensure maximum satisfaction with Platform’s products and services. Additional Information: Understanding business and technical processes in target verticals; broad understanding of relevant applications High level project management and customer management skills. Exposure to product marketing, sales process and ability to identify sales opportunities Understanding of following areas will be considered an asset: -Hadoop / Big Data Analytics -Parallel / distributed file systems -Grid Computing -Cloud Computing -Virtualization -Enterprise Data Center automation tools

Required Bachelor's Degree At least 1 year experience in Familiarity with Hadoop / Big Data Analytics paradigm At least 1 year experience in Customer Facing technical roles At least 3 years experience in System level programming skills, up-to date "hands on" practical skills At least 3 years experience in Linux (installation and systems management tools) Readiness to travel 25% travel annually English: Fluent

Preferred Master's Degree At least 3 years experience in Technical Computing / High Performance Computing At least 5 years experience in Linux and/or xCAT (installation and systems management tool) At least 5 years experience in Customer Facing technical roles At least 7 years experience in System level programming skills, up-to date "hands on" practical skills At least 2 years experience in Familiarity with BigInsight/Cloudera/Hortonworks/Apache Hadoop or similar products

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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