Job Description - Insurance Specialist (50564457)

Why John Deere   Put your experience and analytical skills to work in an engaging professional environment by joining the team at John Deere. The company recognizes the vital role accounting plays in its success and relies on our team’s financial acumen and counsel in the achievement of strategic objective, especially with respect to Operating Return on Assets and Shareholder Value Added.   John Deere Financial might be just the place for you. We’re one of the largest equipment finance companies in the U.S. for agricultural, construction, forestry, lawn and turf care, landscaping, commercial, and consumer equipment purchases, as well as revolving credit and operating loans. We’re continually growing to serve customers around the globe and in many industries, providing retail, wholesale, and lease financing solutions that fit their business needs. We’re continually looking for eager professionals who are passionate about the opportunities and rewards of financial services.   What You'll Do   As a Crop Insurance Specialist for John Deere Financial, you will serve as an expert for all aspects of the crop insurance business cycle for an assigned territory of agents. You will deliver optimum technical support, training and service to John Deere Insurance Company (JDIC) channel partners on a regional basis. Additionally you will: Manage agency data in a timely and accurate manner for assigned territory to ensure maximum A & O reimbursement for the company. Ensure assigned territory of agents comply with policy provisions, JDIC business practices and procedures. Ensure strict adherence to guidelines for all processes such as claim payments, coverage changes, overpaid indemnity, refunds and the written agreement workflow. Lead teams to update processes and procedures as needed.  Serve as the subject matter expert by answering policy questions that require procedural interpretation. Serve as subject matter expert regarding IT project prioritization. Write IT project development request requirements for new and existing products and services and participate on project teams. Provide system deployment, training and technical system support to assigned territory. Provide secure system access, installation support and diagnosis/repair of system problems. Assist management or less senior Insurance Specialists in evaluating and responding to coverage and claim disputes, late data and requests to change initial data received via the internal Administrative Review process. Monitor agent performance and conduct Quality Assurance reviews Participate on Regional Quality Service team. What It Takes   We need an outstanding communicator that has excellent team and relationship building skills and have strong negotiation and conflict resolution skills. You must have a passion for customers and be able to provide customer-focused solutions.  Ideally, you will have a Bachelor’s degree in a Business or Agricultural Science related discipline or equivalent education and experience working in the crop industry to perform the duties of this position. We also require: 2+ years of crop insurance, with knowledge of hail and multi-peril insurance. Agronomy knowledge and/or working knowledge of a wide variety of crops. Strong computer aptitude with demonstrated experience with basic Microsoft Office programs; Word, Excel, PowerPoint. Strong attention to detail and a demonstrated ability to work under deadlines which are subject to change and have short time constraints. Knowledge of the basics of insurance statutes and regulations. Knowledge of risk management within crop insurance. Experience with insurance forms and billing practices. What You’ll Get At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We offer comprehensive relocation and reward packages to help you get started on your new career path.  Click here to find out more about our Total Rewards Package.    Can you imagine the challenge of a lifetime and a rewards package that makes it all worthwhile?   The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job.  The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.  An Equal Opportunity Employer, John Deere requires a diversity of people, perspectives and ideas to address the complex challenges of its global business. Job  - Financial Services Primary Location  - United States-Iowa-Johnston Organization  - John Deere Financial Schedule  - Full-time Shift  - Day Job Job Posting  - Dec 30, 2013, 8:42:02 PM   Apply