Sunday, 1 December 2013

Telecommunications Technician

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Department: Department of Veteran Affairs
Agency: Veterans Affairs, Veterans Health Administration
Job Announcement Number: 632-13-RE-BF-1005228
Salary Range: 35,309.00 - 45,898.00 $ /year
Open Period: Monday, December 02, 2013 to Friday, December 20, 2013
Series & Grade: GS-0392-05/05
Position Information: Full TimeAgency Employees Only
Promotion Potential: 05
Duty Locations: 1 vacancy - Northport, NY
Who May Be Considered: Agency Employees Only

Job Summary:

About the Agency

OUR MISSION: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?
This position is located in the Police & Security Service at, Northport Medical Center, in  Northport NY. This position is open to all permanent empolyees of Northport VA Medical Center only. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.  For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov/
VA encourages persons with disabilities to apply.

Key Requirements:

  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • Open to permanent employees of the Northport VA Medical Center.
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DUTIES

Additional Duty Location Info:

1 vacancy - Northport, NY
The incumbent will serve as a Telecommunications Technician for the Northport Medical Center managing a wide variety of calls. The incumbent must be available to work on rotating shifts to provide 24 hour coverage, 7 days a week. He/She will be responsible for operating a UA 5200 console located within telecommunications section of the Police Service. The incumbent will handle calls locally, long distance, overseas and numerous emergency calls, i.e. bomb threat, crisis intervention, threatened suicide etc. Operates switchboard console, hospital intercom, overhead page, radio linkage with Police/Fire protection/Ambulance personnel.

The Telecommunications Technician operates the emergency telephone and radio systems and dispatch necessary personnel to handle criminal incidents, emergency situations and routine services. It is essential to posses the knowledge and skills necessary to disperse callers rapidly and professionally to the proper party of service within the Medical Center and two national cemeteries. 
He/She will be responsible for monitoring, testing and recording the results of the pager tests, consolidated facility alarms, audio logger, multi-facility closed circuit surveillance televison and emergency radio system.The incumbent must be able to use good judgment when working alone under stress.
 
Work Schedule: Must be able to work on rotating shifts to provide 24 hour coverage, 7 days a week.
Position Description Title/PD#: 1958A

Relocation Expenses: Relocation expenses are not authorized for this position.
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QUALIFICATIONS AND EVALUATIONS

Qualifications Required:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement

Time-in-grade:   Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

GS-5

Applicants must have held the GS-4 grade of higher for 52 weeks in order to meet the requirement for the GS-5

Specialized Experience:
Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization.   Examples of specialized experience would typically include, but are not limited to:Knowledge of and ability to operate multi-line electronic console; Ability to operate radio and paging equipment, office fax and computer, Ability to communicate orally and respond effectively and professionally to adverse population via telephone and/or personal contact; Ability to work under stressful conditions including reporting emergency situations; Ability to read and interpret rules, regulations and policies pertaining to telecommunication activities; Ability to maintain confidentiality and safeguard sensitive information.
  OR
Applicants may also combine education and experience to qualify at the GS-05 level.  You must have a combination of 4-year course above high school leading to a bachelor's  degree with 60 semesters hours of course  study related to occupation is creditable toward meeting the specialized experience requirements.  Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to 1 year of specialized experience required at the GS-5 level. 
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) based on your application for this position.
  • Knowledge of and ability to operate multi-line electronic console.
  • Ability to operate radio and paging equipment, office fax and computer
  • Ability to communicate orally and respond effectively and professionally to adverse population via telephone and/or personal contact.
  • Ability to read and interpret rules, regulations and policies pertaining to telecommunication activities.
  • Ability to work under stressful conditions including reporting emergency situations.
  • Ability to maintain confidentiality and safeguard sensitive information.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE . If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).

Applicants may also combine education and experience to qualify at the GS-05 level.  You must have a combination of 4-year course above high school leading to a bachelor's  degree with 60 semesters hours of course  study related to occupation is creditable toward meeting the specialized experience requirements.  Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to 1 year of specialized experience required at the GS-5 level. 

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

PLEASE NOTE:  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.)  Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.  Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html All education claimed by applicants will be verified by the appointing agency accordingly.  If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.


Physical Requirements: The position requires long periods of sitting at the switch telecommunication center during heavy call periods until relieved. The incumbent must be physically capable of activating and visually monitoring numerous critical alarms, computers, and radio equipment in the telecommunication suite. The incumbent must be capable of performing clerical duties and  clearly  communicating emergency situations to the necessary staff.

 Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.
Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form.  For more information, please review the information for disabled Veterans in the application checklist or visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

How You Will Be Evaluated:

Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
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BENEFITS AND OTHER INFO

Benefits:

You can view our benefits at:

Other Information:

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 90 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at
  Receiving Service Credit for Earning Annual (Vacation) Leave :  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.  VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service.  This credited service can be used in determining the rate at which they earn annual leave.  Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
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HOW TO APPLY

How to Apply:

To apply to this job, click the Apply On USAJOBS button above. Before you do, here is a quick checklist to make applying a snap.

  1. Have your USAJOBS username and password ready. If you don't have an account already, click here to sign-up.
  2. If you have built a resume, download it to a Word in the MyCareer@VA Resume Builder so you can import it into your USAJOBS profile. Click here to return to the Resume Builder and export your resume.

Agency Contact Info:

Rina D. Evans
Phone: (631)261-4400x4044
Email: RINA.EVANS@VA.GOV
Agency Information:
Veterans Affairs, Veterans Health Administration
Human Resources 05J
79 Middleville Road
Northport, NY 11768

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