Posted Position Title SVP Fraud Policy

Job Number	1866201
Business	GE Capital
Business Segment	Capital - Retail Finance
About Us	GE Capital’s Retail Finance business is among the country’s most successful retail lenders, with 80 years of experience in consumer financing. The business, which originates loans as a unit of GE Capital Retail Bank, provides credit card programs to retailers and consumers in the United States and Canada. We build better businesses through customized private label and bankcard credit programs to national and regional retailers in the U.S., as well as private label credit card programs, promotional and installment lending, bankcards and financial services for consumers through dealers; national, regional and independent retailers; contractors; manufacturers; healthcare practices; and service providers across nearly 20 industries. We are committed to being an employer of choice, offering competitive rewards, compensation and benefits. When you join our team, you become part of a stimulating work environment with vast opportunities to sharpen your skills and embrace new leadership challenges. Please note that candidates for this role will not be eligible for transfers internally to other GE businesses. The United States has regulations that govern the hiring of current or former U.S. Government employees. If you currently work for (or have in the past) the U.S. Government (in any capacity), you may have certain responsibilities under these regulations and certain restrictions may apply to your potential employment with GE. Therefore, if GE regarding a position of employment contacts you, and you have worked for the U.S. Government at any time, please immediately inform the GE representative of this fact.
Career Level	Experienced
Function	Risk Management
Function Segment	Fraud
Location(s) Where Opening Is Available	United States
U.S. State, China or Canada Provinces	Ohio
City	Kettering
Postal Code	45420-1469
Relocation Expenses	Yes
Role Summary/Purpose	GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. This senior-level position reports to the Head of Fraud in GE Capital Retail Finance and will manage a team providing the business with policies and strategic direction to mitigate Fraud losses in retail deposits, private label credit cards, credit cards, and acquisitions. This role will be the key liaison from the Fraud team to the Risk Portfolio Management team, client teams, and will have direct contact with GECRF Retail clients.
Essential Responsibilities	Manage, hire and train a staff of exempt project/strategy managers Manage projects to ensure successful implementation of fraud strategies, tools and processes Identify and develop requirements associated with new RF portfolio and product rollouts Identify the root causes of recent fraud losses associated with RF accounts and determine create solutions Manage dashboards and reporting designed to track portfolio losses associated with RF portfolios Collaborate with the Fraud Operations team to identify recent fraud patterns, trends and rings associated with RF portfolios Lead communication with cross-functional team members associated with RF portfolio projects Oversee, develop and maintain project plans, status reports, and issue resolution logs Communicate and enforce deadlines associated with project implementations Present updates and results to executive management and peers as needed Contribute to large fraud write off account analysis and the identification & implementation of process, procedures and/or strategy changes to mitigate future occurrences Review and recommend chargeback policies for new & renewing clients Work closely with Fraud Investigations to ensure that all chargeback opportunities are pursued Manage all New Client Setups (strategies, policies & procedures) with Build Strategy Managers Develop call scripting and plan outbound fraud call campaigns
Qualifications/Requirements	BS/BA degree Minimum 10 years' experience in implementing financial services industries Minimum 5 years' experience in fraud policies, fraud operations (non-investigative), tools, and/or fraud strategies Experience with Microsoft Office, Word, PowerPoint, Excel, and Project required YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT All applications for employment must be submitted through either www.gecareers.com or the Career Opportunity System (COS) to be considered You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process. If currently a GE employee, you must have been in your current position for at least 6 months (AP) or 24 months (PB or greater), have at least a "consistently meets expectations" performance rating and have the approval of your manager to post (or the approval of your manager and HR to apply if you don't meet the time-in-job or performance requirement) Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Additional Eligibility Qualifications	GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics	Master’s Degree in Economics, Finance, Mathematics, Criminal Justice, Business, or Statistics. Project management experience Understanding of SAS and/or SQL programming Experience system platforms including MasterCard, Visa, Discover and FDR Knowledge of data sources, data warehouses and database tools Superb communication skills and experience with interacting successfully at all levels within the RCF organization Outstanding collaborative and team management style Ability to multitask and perform in a fast paced environment Demonstrated problem solving and critical thinking skills Proven ability to successfully manage and implement projects on time & on budget
Section 19 Job	YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.