Date: Dec 27, 2013
Location: New York, NY, US
Field Enablement Manager, GCG-13018039
Description
The Global Field Enablement (FE) team is an internal division whose role is to build the core and strategic capabilities of the GCP Sales and Account Development organizations by creating innovative and value-added change management, communication, learning, and development solutions. This includes programs to support new hires, the launch of new products, services and tools, and soft skill and leader development.
The team is seeking a Manager of GCG (Global Client Group) Field Enablement, who is responsible for consulting on highly strategic business initiatives that target the GCG field organization’s success. This is an excellent opportunity for an individual to gain deep knowledge of the Global Corporate Payments (GCP) organization, as well as exposure to and insight from senior leadership.
This manager should be an ambitious self-starter who is comfortable working in a dynamic and high visibility role within the organization. The Manager, GCG Field Enablement reports to the Director of Global Field Enablement for GCP.
- Consult on highly strategic business initiatives targeting the GCG field organization’s success.
- Work in close collaboration with senior leaders, internal business partners and subject matter experts to analyze and deliver against human performance improvement opportunities.
- Lead end-to-end organizational change management and learning strategies to close skill/process/behavioral gaps, including the development and execution of plans for stakeholder communication, leadership alignment and training.
- Use project management techniques to prioritize efforts and ensure high-quality execution in a dynamically changing environment.
- Core day-to-day activities include driving results-oriented product/process/technology/leadership change management activities, orchestrating organizational communications, and facilitating project team alignment.
- Successful candidate will incorporate measurement and analysis mechanisms to gauge the effectiveness of their strategies, using such metrics to guide follow-up actions that ensure the delivery of sustainable and measurable business outcomes.
Qualifications
Ideal candidate will have:
- Project management: Strength in leading cross-functional projects to drive strategic needs analysis, program design, development, implementation and evaluation; proven self-starter with an ability to simultaneously manage multiple projects
- Relationship management: Proven ability to effectively collaborate and consult with senior leaders, business partners and colleagues to bring together competing agendas and ultimately drive business results; executive presence.
- Communication skills: Possesses strong written and oral communication skills, writes structured and compelling messages, and tailors presentation style to have credible influence and impact at various levels
- Change management: Experience in areas of change readiness assessment, facilitation, stakeholder management, and communication planning to support business goals; ability to transform complex information into effective tools and communications by applying adult learning theory, change methodology, and/or instructional design principles
- Needs assessment: Ability to identify learning & performance improvement needs, develop objectives, design plans, create metrics, and demonstrate return on investment
- Strategic thinking: Proven ability to link project strategies to business objectives
Strong work ethic with an intense will-to-win and demonstrated personal excellence
Educational requirement: Minimum of 5 years of experience with a Master's Degree in organizational behavior, communications, business, learning sciences or related discipline preferred
Job: Human Resources
Primary Location: US-New York-New York
Schedule: Full-time
Job Segments: Consulting, Relationship Manager, Manager, Project Manager, Instructional Designer, Technology, Customer Service, Management, Education
Description
The Global Field Enablement (FE) team is an internal division whose role is to build the core and strategic capabilities of the GCP Sales and Account Development organizations by creating innovative and value-added change management, communication, learning, and development solutions. This includes programs to support new hires, the launch of new products, services and tools, and soft skill and leader development.
The team is seeking a Manager of GCG (Global Client Group) Field Enablement, who is responsible for consulting on highly strategic business initiatives that target the GCG field organization’s success. This is an excellent opportunity for an individual to gain deep knowledge of the Global Corporate Payments (GCP) organization, as well as exposure to and insight from senior leadership.
This manager should be an ambitious self-starter who is comfortable working in a dynamic and high visibility role within the organization. The Manager, GCG Field Enablement reports to the Director of Global Field Enablement for GCP.
- Consult on highly strategic business initiatives targeting the GCG field organization’s success.
- Work in close collaboration with senior leaders, internal business partners and subject matter experts to analyze and deliver against human performance improvement opportunities.
- Lead end-to-end organizational change management and learning strategies to close skill/process/behavioral gaps, including the development and execution of plans for stakeholder communication, leadership alignment and training.
- Use project management techniques to prioritize efforts and ensure high-quality execution in a dynamically changing environment.
- Core day-to-day activities include driving results-oriented product/process/technology/leadership change management activities, orchestrating organizational communications, and facilitating project team alignment.
- Successful candidate will incorporate measurement and analysis mechanisms to gauge the effectiveness of their strategies, using such metrics to guide follow-up actions that ensure the delivery of sustainable and measurable business outcomes.
Qualifications
Ideal candidate will have:
- Project management: Strength in leading cross-functional projects to drive strategic needs analysis, program design, development, implementation and evaluation; proven self-starter with an ability to simultaneously manage multiple projects
- Relationship management: Proven ability to effectively collaborate and consult with senior leaders, business partners and colleagues to bring together competing agendas and ultimately drive business results; executive presence.
- Communication skills: Possesses strong written and oral communication skills, writes structured and compelling messages, and tailors presentation style to have credible influence and impact at various levels
- Change management: Experience in areas of change readiness assessment, facilitation, stakeholder management, and communication planning to support business goals; ability to transform complex information into effective tools and communications by applying adult learning theory, change methodology, and/or instructional design principles
- Needs assessment: Ability to identify learning & performance improvement needs, develop objectives, design plans, create metrics, and demonstrate return on investment
- Strategic thinking: Proven ability to link project strategies to business objectives
Strong work ethic with an intense will-to-win and demonstrated personal excellence
Educational requirement: Minimum of 5 years of experience with a Master's Degree in organizational behavior, communications, business, learning sciences or related discipline preferred
Job: Human Resources
Primary Location: US-New York-New York
Schedule: Full-time
Job Segments: Consulting, Relationship Manager, Manager, Project Manager, Instructional Designer, Technology, Customer Service, Management, Education
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