Description
You will serve as customer liaison on projects to assure success
throughout the entire customer life cycle. You will also interact with
clients/customers, staff, management, and applicable departments at SAS,
leveraging domain and industry expertise, knowledge of the sales cycle,
and the concept of business solution selling.
Your duties will include acting as a customer liaison, fully
managing customer expectations; supporting large-scale projects and
managing smaller scale projects using win/win negotiation principles.
Also included in your duties will be conducting assessments, presales,
and implementation activities that require matching skills with specific
agendas, services, requirements, and tasks; identifying and reviewing
assignments of team members for these activities, including adding
domain, administration, and contracts expertise; working with account
management teams as needed to assist with development of proposals for
software and services deals; completing risk assessments and
participating in deal review sessions; assuming fiscal responsibility
for projects and ensuring that quality assurance and test plans are
included; developing, communicating, and tracking all aspects of project
plans with the project team; resolving conflicts between the project
and other organizational units; and overseeing activities with respect
to customer satisfaction, change and knowledge management, as well as
the overall summary for each engagement.
Qualifications
Essential
- Bachelor's degree in a business, marketing, or computer science-related field
- 2 or more years of experience in a customer-facing project management role
- Experience as project manager in a software development environment
- Travel as business requirements dictate at management discretion (Approximately 50-75%).
Equivalent Essential
- Associate's degree in the same fields plus 2 additional years of experience in the areas stated above ~OR~
- High school diploma (GED) plus 4 additional years of experience in the areas stated above
Additional
- MS Project expertise
- Knowledge of Project Management Practice procedures and tools
- Excellent facilitation skills, including meeting content/agenda and proactive/creative management of issues
- Thorough domain and industry expertise, as well as an understanding of internal processes and organization
- Good problem-solving, organizational, and interpersonal skills
- Excellent written and verbal communication skills
- Ability to select appropriate methods to gain win/win resolutions and lead negotiations
- Ability to work independently and with a team
Preferences
- Experience with full-cycle project management of software development projects in a hosted environment
- Experience working with remote resources
- PMP (Project Management Professional) certification
Additional Information
SAS is an Equal Opportunity/Affirmative Action Employer M/F/D/V
The level of this position will be determined based on the applicant's education, skills and experience.
To qualify, applicants
must be legally authorized to work in the United States, and should not
require, now or in the future, sponsorship for employment visa status.
Resumes may be considered in the order they are received.
SAS employees performing
certain job functions may require access to technology or software
subject to export or import regulations. To comply with these
regulations, SAS may obtain nationality or citizenship information
from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
Job
ConsultingPrimary Location
US-NC-CaryOther Locations
United StatesOrganization
SAS Institute Inc.Job Posting
Nov 25, 2013, 11:14:01 PMUnposting Date
Ongoing
* Classification Full-time
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