S&PB Line Control Oversight Manager - Risk & Controls (Buffalo, NY)-14006073

Job Description 

Brief Description of the Organization

 Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com.  

Description

 

A member of the Line Control Oversight team, the incumbent will be responsible for developing and maintaining comprehensive processes to identify and reduce operational risk.  The main focus will be on the Global FX business but they may also have potential exposure to other Buffalo based market business operations lines. Risk areas include but are not limited to BAU process, Operations technology outages, Regulation, new business initiatives and infrastructure change management. Partnering with senior operations line staff this role will be responsible for assisting in the proactive resolution of operating risk and control issues. This requires significant co-coordination across internal operations teams, as well as various other support and control groups within the organization.Additional responsibilities include:

• Point of contact for Operations staff for Control related activities
• Provide guidance in evaluating risks & implementing appropriate controls, including ensuring appropriate remedial actions are in place where deficiencies are identified
• Proactive review of Operations, and Finance related control processes and reporting
• Participate in evaluating; Strategic & Tactical Change; Policy and Process updates; Regulatory requirements etc.
• Support and interface to Internal and External Control organisations ( Internal/external audit, Reg, control self assessment, Compliance, IS, Finance etc)
• Management / Oversight of Corrective Action Plan remediation process
• Proactive audit support; Health checks, identification of thematic issues etc.
• Support the wider operations control strategy
• Promotion of a control culture within the Operations division
• Ensuring that significant Risks are identified and escalated in a timely manner via Control Governance Channels

Qualifications

 

• Practical Operations processing experience in an ICG product line - FX, Loans, CRMS, Listed Derivatives, OTC Derivatives, Equities, Fixed Income, or operations control. If no Operations control experience the candidate must be able to demonstrate a significant understanding and track record of control within their line experience
• Strong Business knowledge
• Audit/control experience
• Ability to think strategically and tactically
• Willingness to question/challenge existing processes and ensure a satisfactory outcome
• Proficient in metrics/KRIs assessment and reporting
• Strong organizational skills with ability to multi-task
• Ability to work under pressure managing to tight deadlines and / or unexpected changes
• Excellent communication and relationship skills across all management levels
• Analytical with good attention to detail and strong problem solving skills
• Proactive, able to take the lead in devising creative solutions
• Efficient team player

  

Primary Location

: NAM-USA-NY-Buffalo

Schedule

: Full-time

Education Level

: Bachelor's Degree

Shift

: Day Job

Employee Status

: Regular

Travel

: Yes, 10 % of the Time

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