Thursday, 13 February 2014


Description


PURPOSE
Lead and manage delivery of client technical specifications to project team with minimal guidance which includes gathering requirements and creating specifications; ensuring and managing quality deliverables on time and within budget, to customer satisfaction. 
RESPONSIBILITIES
·         Create, track and report on technical project timelines throughout the system development life cycle
·         Facilitate and lead requirements gathering discussions with multiple clientsTranslate client requirements and create techno-functional specifications for new study start-ups and existing Electronic Date Capture software systems
·         Manage multiple client projects simultaneously and maintain strong customer relationships.
·         Serve as the escalation point for unresolved issues and work with client managers, vendors and internal members for resolutions
·         Respond to EDC-related questions from internal and external team members
·         Facilitates and manages internal communications regarding system deliverable timelines
·         Create change order documentation when updates to systems are required by client to define scope and work with internal project resources in all departments to obtain required estimates and approvals
·         Manage project timelines and quality; determine resource needs; identify out-of-scope work
·         Partner with other Project Managers to develop and implement process improvements
·         Develop documentation templates and best practices to enhance efficiency and effectiveness of technical requirements gathering process
·         Train and mentor junior staff and may coordinate the work of more junior level staff
·         Manage customer expectations for scope and timing of EDC system functionality
·         Develop and manage long term customer relationships.
·         Monitor quality and efficiency across the CTS group to identify trends and opportunities for improvements. Ensure sharing of learning across projects.

Qualifications


REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
·         Previous experience with the management of technical projects
·         Previous experience in a System Development Life Cycle (SDLC) environment
·         Previous experience and proven competence as a writer of high-quality technical documentation
·         Superior written and verbal communication skills with an ability to write clearly and concisely with a strong attention to technical details
·         Demonstrated experience of developing a wide range of documents which supports the full software engineering life cycle with an understanding of web technologies and the ability to grasp technical concepts.
·         Excellent organizational and problem-solving skills
·         Previous experience with clinical data management systems (CDMS) preferred
·         Excellent project management skills
·         Ability to work with minimal supervision, using available resources, e.g., functional managers, senior staff
·         Ability to establish and maintain effective working relationships with coworkers, managers and clients
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
·         Bachelor's degree in computer science, technical writing, or mathematical sciences,  or related field and a minimum of 8 years relevant experience; or equivalent combination of education, training and experience

Primary Location

: USA-Massachusetts-Cambridge

Organization

: USA02 - US Clinical Development Svcs

We look forward to the prospect of working with you!  Please apply on-line at: http://www.quintiles.com/.
 

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