Job Location: Southboro, MA
Join
one of EMC’s key transformation programs that leverage a Cloud-based
ITSM solution to create a single enterprise level platform to support
ITIL functions. The ITSM Application Architect is a key role that works
across multiple work streams and ensures that the core EMC IT systems
are integrated with the ITSM Cloud Platform. This role will report
functionally to the Lead of Enterprise Architecture within EMC IT to
ensure consistency in the Architecture and implementation. Key areas of
responsibilities include:
- Design key integration interfaces between Systems of Records (core IT systems) and the Configuration Management module
- Review and provide oversight to the Logical CMDB model and mapping of the logical model to the Cloud CMDB implementation module
- Review designs for various integration components that will be developed to support integration with various ITSM system components
- Work with the different Project Management leads of the ITSM development team and resolve technical issues
- Document standards, solutions, data flows, procedures, and other technical information as directed
- Evaluate and apply emerging technologies to meet current or emerging business needs
- Identify and plan proactive system upgrades of enterprise scope
- Develop processes, architecture, and tools for improved system availability or operational efficiency
- Provides master-level technical support to technical staff within the appropriate discipline
- Mentor members of the technical staff
- Act as the primary consultant to the business to elicit enterprise-class business requirements.
Requested Skills and Experience
- 10+ years of experience delivering highly complex applications and infrastructure solutions
- ITIL v3 certification
- Knowledge of CMDB and a production quality CMDB
- Strong working knowledge of Java, Java EE
- Good working understanding of XML and XML Schema design
- Experience working in an Architect role implementing production quality three-tier Web Applications
- Strong understanding of Systems and Application integration
- Strong understanding of Virtualization (e.g VMWare ESX)
- Basic understanding of Database modeling
- Desired: DevOps experience
- Desired: Master’s Degree in Technical Discipline or MBA
Job ID: 115045BR
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