Description
From
brands such as Huggies® and Kleenex® to medical devices and workplace
solutions, Kimberly-Clark makes the essentials for a better life. We
hold the No. 1 or No. 2 share position globally in more than 80
countries, but we’re not just changing diapers here. Our employees are
changing the world for the better with innovative products that create
new categories and push existing ones to a higher level. If fresh
thinking and a passion to win inspire you, come Unleash Your Power at
Kimberly-Clark.
Drive
a high performance Health Care sales and marketing organization through
the development and delivery of effective learning processes and
programs in order to achieve business objectives.
Key Customers
• Health Care sales and marketing leadership and team members
Customer Expectations:
• A high performance sales organization through effective learning processes and programs
• Learning aligned with business strategy
• Learning design and development
• Effective and efficient delivery of learning
• Effective and efficient learning management and administration
• Clear linkage between learning processes and business performance
• Clear understanding of our product line and how customers use them
NATURE AND SCOPE
The Performance and Learning Consultant reports to the Performance and Learning Team Leader and is a member of the Health Care Performance and Learning team that has responsibility for the development and delivery of learning processes and programs that enhance the sales team’s performance. The incumbent provides day-to-day development and delivery of learning throughout the Health Care Sales organization. The primary focus is the North American sales team but while supporting the training programs for our global sales and marketing team. The incumbent must have the ability to work in partnership with sales and marketing leadership to analyze gaps in performance and distinguish between gaps that are driven by lack of skills versus gaps resulting from other factors such as job design, poor performance management, or changes in consequences and incentives. Simply put, the incumbent must have a clear understanding of the organization’s strategic direction and have the ability to identify the competencies required to reach it, determine the gaps, develop and deliver the programs to fill those gaps then measure and communicate the results.
QUALIFICATIONS / EDUCATION / EXPERIENCE REQUIRED
Bachelor’s Degree required.
Key Customers
• Health Care sales and marketing leadership and team members
Customer Expectations:
• A high performance sales organization through effective learning processes and programs
• Learning aligned with business strategy
• Learning design and development
• Effective and efficient delivery of learning
• Effective and efficient learning management and administration
• Clear linkage between learning processes and business performance
• Clear understanding of our product line and how customers use them
NATURE AND SCOPE
The Performance and Learning Consultant reports to the Performance and Learning Team Leader and is a member of the Health Care Performance and Learning team that has responsibility for the development and delivery of learning processes and programs that enhance the sales team’s performance. The incumbent provides day-to-day development and delivery of learning throughout the Health Care Sales organization. The primary focus is the North American sales team but while supporting the training programs for our global sales and marketing team. The incumbent must have the ability to work in partnership with sales and marketing leadership to analyze gaps in performance and distinguish between gaps that are driven by lack of skills versus gaps resulting from other factors such as job design, poor performance management, or changes in consequences and incentives. Simply put, the incumbent must have a clear understanding of the organization’s strategic direction and have the ability to identify the competencies required to reach it, determine the gaps, develop and deliver the programs to fill those gaps then measure and communicate the results.
QUALIFICATIONS / EDUCATION / EXPERIENCE REQUIRED
Bachelor’s Degree required.
At least 3 or more years’ experience in sales or marketing in the medical field calling on hospitals.
Experience selling in the Operating Room, to materials management, and surgery centers/alternate care sites.
Experience training a health care sales team preferred.
Successful
performance in this position requires the ability to analyze
performance gaps and develop and deliver learning to close the gap and
drive performance.
The
incumbent must have fully developed skills and the ability to partner
with, influence, and provide coaching to Health Care Sales leaders and
sales reps within the sales and marketing organization.
The
incumbent must have the ability to take business strategy and develop
learning within the organization that ensures the workforce has the
capability to deliver the strategy.
Business
acumen is critical as a key role of the incumbent is to understand what
is important to the organization and how learning can positively impact
the business objectives.
The
incumbent must have developed leadership qualities including vision,
decisiveness, collaboration, inspiration, innovation, and the ability to
build talent.
DIMENSIONS:
Sales employees: 300
Direct Reports: 0
PRINCIPAL ACCOUNTABILITIES
1. Partner with Health Care sales and marketing leadership to develop and deliver learning processes and programs that are prioritized, scheduled, and driven by business objectives.
2. Effectively assess, design, develop, deliver and evaluate learning content utilizing standardized design and development processes with content designed and delivered for flexibility and reusability globally.
3. Delivery of learning that efficiently combines learning style with content type, appropriate delivery tools with a high focus on interactivity.
4. Effective learning administration that tracks learner data and provides for effective knowledge sharing.
5. Communicate fully with superiors, subordinates, and others who have need to know. Be informative without being obtrusive or vexatious. Communicate in a way that is timely, yet prompt; complete, yet precise; candid, yet accurate; and clear, yet responsive.
6. Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results.
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