POSITION PURPOSE The DC Area Supervisor
will lead an hourly team and influence the entire distribution team to
do the fast-paced work required to run the distribution center as
efficiently, safely and productively as possible. This role will handle
management responsibilities for the team members under his/her
supervision. This role is responsible for ensuring prompt, efficient and
accurate handling of merchandise as well as developing and implementing
team goals. This role is responsible for hiring, evaluation,
development, discipline, and termination of hourly associates. This role
has management responsibilities for 20-30 hourly associates.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
Managing
Process: Ensures all operations procedures are followed effectively,
and identifies and recommends needed changes to Operations Manager
and/or Assistant General Manager on the standardized processes for the
functional area. Evaluates and analyzes current work methods and
recommends ways to eliminate inefficiencies.
Coaching and
Developing Associates: Guides associates in daily operations, and
monitors to ensure a high degree of productivity, safety, service and
quality. Responsible for the training, coaching and feedback of hourly
associates, and performs regular evaluations of associates through
factual data and subjective observations. Uses discretion to provide
coaching and counseling to associates regarding job performance, methods
of performing job tasks. Resolves associate relations issues that arise
in assigned functional area. Responsible for hiring, compensation,
discipline and terminations of hourly associates in assigned department.
Investigates operational errors to determine the cause and recommends
corrective action where needed.
Drives Results: Maintains
inventory accuracy and control; reviews reports identifies area of
improvement for key metrics including productivity, accuracy, quality,
and expenses.
Business Planning: Coordinates and monitors
operations with the functional area to ensure performance production
rates are consistent with business plan and pattern, reducing
irregularities and damages. Reviews reports and business metrics to
analyze and plan staffing needs for optimum department operations.
Additional Responsibilities: Other duties as assigned by Operations
Manager, Assistant General Manager or General Manager
NATURE AND SCOPE
Typically reports to the Operations Manager
Accountable
for direct supervision of the work activities of others. Planning,
monitoring and reviewing work of subordinates is required. This may
include direct supervision of a shift or the coordination of multiple
work groups. Makes recommendations concerning selection, termination,
performance appraisal and professional development.
ENVIRONMENTAL JOB REQUIREMENTS
MINIMUM QUALIFICATIONS
Must be eighteen years of age
Must pass the Drug Test
Must pass the Background Check
Must pass pre-employment tests if applicable
EDUCATION REQUIRED The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
YEARS OF RELEVANT WORK EXPERIENCE - 2 PHYSICAL JOB REQUIREMENTS Requires
intermittent periods during which continuous physical exertion is
required, such as walking, standing, stooping, climbing, lifting
material or equipment, some of which may be heavy or awkward.
ADDITIONAL QUALIFICATIONS
Flexibility to work various shifts
Ability to relocate
PREFERRED QUALIFICATIONS
Bachelor's Degree
Computer skills in software including Microsoft Office
Experience with Warehouse Management Systems
3 + years supervisory experience in a related field
KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES
People Management: Assesses skills and manages the work and productivity of others while coaching and developing talent.
Financial
Acumen: Utilizes fundamental concepts of finance to assist with
managing budgets, forecast labor, and provide information to account for
the financial impact of decision-making.
Creative Thinking: Demonstrates originality and imagination in thinking while developing a solution to a problem.
Business
Communication: Writes, speaks, and presents clearly and succinctly
across a variety of communication settings and adjusts communication
style to the audience.
Conflict Management: Views conflict
as an opportunity to find common ground and gain cooperation from all
parties. Reads situations quickly, actively listens, and settles
disagreements and disputes equitably.
Operations Systems:
Understands and uses systems and tools used for day-to-day operation of a
facility. Navigates the various DC operations systems in order to
retrieve data accurately and effectively.
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