Posted Position Title Biomedical Technician III

Job Number 1859575 Business GE Healthcare Business Segment Healthcare Americas About Us What do you envision for your future? At GE Healthcare, we strive to see life more clearly. Our "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing healthcare costs, increasing access and improving quality and efficiency around the world. We are an $18 billion unit of General Electric Company (NYSE: GE), employing more than 52,000 people worldwide and serving healthcare professionals in more than 100 countries. We believe in our strategy - and we'd like you to be a part of it. As a global leader, GE can bring together the best in science, technology, business and people to help solve one of the world's toughest challenges and shape a new age of healthcare. Something remarkable happens when you bring together people who are committed to making a difference - they do! At work for a healthier world. Career Level Experienced Function Services Function Segment Field Services Location(s) Where Opening Is Available United States U.S. State, China or Canada Provinces Tennessee City Nashville Relocation Expenses Yes Role Summary/Purpose GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. In this role, the Biomedical Technician III will properly respond to service calls to evaluate, diagnose, perform repair and planned maintenance (PM) on complex customer’s biomedical equipment and drive customer satisfaction through Service Excellence and may as part of their position function as Site Leader. Position is located in Nashville, TN Essential Responsibilities Evaluate complex, customer biomedical equipment issues, implement appropriate repairs; perform planned maintenance (PM), safety and environmental inspections and maintain effective customer relations. Follow as well as guide others as needed regarding appropriate GE policies, procedures, hospital protocol and complete necessary documentation. Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to customer satisfaction. Implement GE / customer facility contract, supporting business goals / objectives. Lead, instruct and assist technicians on basic and complex repairs /resolution. Work as a member of local team to provide efficient service delivery to all accounts within assigned area. Share on-call / pager responsibility. Document all repair actions and submit reports/summaries according to schedule. Ensure proper care of spares, tools and test equipment and ensure calibration. Maintain approved parts inventory. Manage vendor’s service delivery processes in compliance with GE policies, as instructed. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment through formal instruction. May perform role of Site Leader – direct activities of fellow Biomedical Technicians assigned to site and engage in a more interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account activity. Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements. Perform other related duties as assigned. Qualifications/Requirements Minimum of High School Diploma/GED required. Minimum of one-year military experience or other equivalent formal training in maintaining electronics, electromechanical or medical equipment OR minimum of an Associates degree in Electronics or Mechanical Principles. Minimum of four years of experience performing troubleshooting and planned maintenance on basic and advanced biomedical equipment following current standards, code and procedures to ensure safe and effective operation of those devices. Proficiency in completing electronic documentation using PDA and computer skills. Previous experience developing and maintaining good customer relations. Willing to occasionally travel outside of assigned region. Must have a valid driver’s license. This position is located in Nashville TN Additional Eligibility Qualifications GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Desired Characteristics Certified Biomedical Electronics Technician (CBET) desired. Previous experience interpreting schematic diagrams and perform effective repair and planned maintenance on basic biomedical or electronic equipment. Previous experience in a hospital setting. Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. Experience interfacing with both internal team members and external customers as part of a solution based service process. Change agent and process-oriented. Leading & Relating to Others: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organization. Relates well to people at all levels. Manages conflict. Shares Expertise: Applies specialist and detailed technical expertise. Develops job knowledge and expertise through continual professional development. Shares expertise and knowledge with others. Uses technology to achieve work objectives. Demonstrates an understanding of different organizational departments and functions. Organizing & Executing: Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic, methodical and orderly way. Consistently achieves project goals. Takes responsibility for actions, projects and people. Takes initiative, acts with confidence and works under own direction. Initiates and generates activity. Communicating: Speaks clearly and fluently. Expresses opinions, information and key points of an argument clearly. Makes presentations and undertakes public speaking with skill and confidence. Responds quickly to the needs of an audience and to their reactions and feedback. Projects credibility. Coping with Pressure: Works productively in a pressurized environment. Keeps emotions under control during difficult situations. Balances the demands of a work life and a personal life. Maintains a positive outlook at work. Handles criticism well and learns from it. Supporting & Cooperating: Demonstrates an interest in and understanding of others. Adapts to the team and builds team spirit. Listens, consults others and communicates proactively. Supports and cares for others. Upholds ethics and values. Appropriately follows instructions from others without unnecessarily challenging authority. Follows procedures and policies. Compiles with legal obligations and safety requirements of the role. Embracing Change & Demonstrating Enthusiasm: Adapts to changing circumstances. Accepts new ideas and change initiatives. Adapts interpersonal style to suit different people or situations. Works hard and puts in longer hours when it is necessary. Identifies development strategies needed to achieve career goals and meet new or changing demands of the job. Commercial Thinking: Keeps up to date with competitor information and market trends. Identifies business opportunities for the organization. Demonstrates financial awareness