POSITION PURPOSE The DC Assistant General
Manager is responsible for the success of all operational functions
within the highly complex distribution center environment of
approximately 500,000 + square feet to ensure that it is an outstanding
place to work. The DC Assistant General Manager is responsible for the
supervision of a large team of DC Operations Managers in the Inbound,
Warehouse, Outbound and Office Operations. The DC AGM works with the
General Manager to develop strategies and objectives to maximize
productivity and leverage expenses for the Home Depot distribution
center. They must also be capable of working with Associates, Department
Supervisors, DC Operations Managers, the General Manager as well as
Stores, third party vendors, and the Merchandising, Supply Chain and
Operations functions.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
Assists
General Managers with the evaluation of the effectiveness of and
recommends alternatives for work methods, procedures, controls and
staffing to achieve accurate and timely movement and processing of
product; leading associates to anticipate and solve problems and plan
for upcoming events, seasonal changes, etc. to ensure warehouse layout
is optimally aligned for maximum efficiency as seasonality and inventory
needs require.
Provides recommendations to General Managers
with the DC's financial, operational, people and process and service
related objectives to drive continuous improvement and efficiency gains
to reduce overall cost-to-serve; leads associates, and peers to
anticipate and solve problems and plan for upcoming events, seasonal
changes, etc. Depending on DC, may lead management of 3PL provider to
ensure optimal performance and metrics are achieved.
Leads
to ensure operational excellence in all warehouse areas, efficient
operations of warehouse management system(s) and related equipment,
inventory is received appropriately and efficiently and safely processed
in the warehouse, proper layout of warehouse and product placement, and
proper maintenance and organization of all warehouse areas so that it's
appearance is conducive to creating a perfect load for our Stores and
Customers.
Coaches, trains, and develops management team
informally and through formal training programs, providing both informal
(e.g. on-floor coaching) and formal (e.g. written evaluation) job
performance based feedback. Maintains a union free work environment by
creating an employee-centered work place that demonstrates care and
concern for all Associates.
Ensure a culture of safety
throughout the organization by following Home Depot safety policies and
procedures - monitor DC safety, physical security and operational
metrics on a daily, weekly and monthly basis.
NATURE AND SCOPE
Reports to DC General Manager - II
Accountable
for the management of a department or functional group through
subordinate supervisors/managers and for all personnel issues --
including selection, termination, performance appraisal and professional
development of subordinates.
ENVIRONMENTAL JOB REQUIREMENTS
MINIMUM QUALIFICATIONS
Must be eighteen years of age.
Must pass the Drug Test.
Must pass the Background Check.
Must pass pre-employment tests if applicable.
EDUCATION REQUIRED The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
YEARS OF RELEVANT WORK EXPERIENCE - 3 PHYSICAL JOB REQUIREMENTS
Requires
intermittent periods during which continuous physical exertion is
required, such as walking, standing, stooping, climbing, lifting
material or equipment, some of which may be heavy or awkward.
ADDITIONAL QUALIFICATIONS
Ability to work a flexible schedule. Ability to be on-call at various times. Must be able to work weekends and holidays.
Must
be open to relocation. Because of the nature of Retail Distribution,
your flexibility to relocate will translate into increased opportunities
for advancement.
PREFERRED QUALIFICATIONS
Bachelors Degree concentrating in Operations Management, Business or Supply Chain.
Proficiency in Microsoft Outlook, Word and Excel software applications.
Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).
KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES
Acts
with Integrity: Demonstrates responsible, ethical and honest behavior
in all Home Depot roles, tasks and responsibilities; models The Home
Depot values.
Problem Solving: Reacts quickly and
appropriately to problems in the DC; follows-up in a timely manner to
issues not immediately resolvable; ties all loose ends.
Customer
Driven: Creates a customer-focused environment in which excellent
service is provided to all Customers; sees business through the eyes of
the Customer.
Gets Things Done: Motivates self and others to
accomplish important objectives despite a complex environment and
multiple demands; creates a sense of urgency; delegates appropriately."
Communicates
Effectively: Communicates clearly and concisely with all audiences;
keeps others informed and listens carefully to input and feedback;
adapts messages to fit audience.
Plans Strategically:
Demonstrates the ability to determine goals, direction and action steps
necessary to maximize short-term and long-term.
Ground-Engaged:
Demonstrates a comprehensive understanding of The Home Depot business
and how his/her actions affect the business; uses this knowledge to make
effective business decisions; knows the competition and the industry;
foresees future challenges and takes action to address them.
Building
Relationships: Establishes trust and credibility with people over time;
establishes rapport with people; has smooth working relationships with
people inside and outside of the organization.
Champions
Development: Seeks knowledge about the strengths and weaknesses of
his/her self and Associates; takes steps to maximize development of both
self and Associates.
Stress Tolerance: Maintains a positive
attitude; maintains a high volume, high quality workload under
demanding conditions (e.g., short time frame).
Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.
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