Project Manager

Job Description 

Brief Description of the Organization

 Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com.  

Project Manager-13065220

Description

 

Summary:

The Project Manager is part of the Distribution Strategies team and is responsible for ensuring that the appearance of the branch enhances the overall customer experience.  Project managers oversee the Branch Renovation Program, as well as the Branch Appearance process.  Collaboration with key partner groups is critical to ensure the branch is well maintained, renovation projects are completed on-time and on-budget, and that appearance standards are met and maintained.  This individual is also responsible for creating a Master Market Plan that optimizes the regional distribution network, as well as analyzing potential DeNovo and Relocation sites and collaborating with key partner groups to ensure successful openings.  This position will provide direct support to the Division Manager for the Manhattan/New Jersey region.    

 

Primary Responsibilities:

• Execution of Branch Renovation Program; identify and prioritize branches within strategy
• Collaborate with CRS, Branch personnel and vendors to identify scope
• Ensure execution of renovation plan with minimal changes to original scope
• Monitor all phases of the renovation projects; escalate issues impacting branch personnel or putting the project at risk for an on-time, on-budget delivery
• Serve as primary point of contact for branch personnel during renovation project
• Collaborate with Network Strategy Manager in the creation of the Master Market Ecosystem Plan for each Region, which optimizes the network and provides a distribution action recommendation for each branch
• Ensure that distribution actions align with corporate strategy
• Collaboration with CRS to identify new branch (DeNovo and Relocation) sites
• Execution of Branch Appearance program; influence branch personnel to adhere to standards
• Partner with JLL to ensure branch related issues are resolved quickly and cost-effectively

Qualifications

 

Required Skills and Experience:

• 3+ years distribution planning and project management experience
• Detailed knowledge of the Manhattan and New Jersey markets
• Demonstrated ability to execute large, complex projects
• Strong verbal and written communication skills
• Demonstrated ability to build and maintain strong relationships
• Ability to influence others to gain buy-in

Reports to:

• Director of Branch Strategy Execution

  

Primary Location

: NAM-USA-NY-New York

Schedule

: Full-time

Education Level

: Bachelor's Degree

Shift

: Day Job

Employee Status

: Regular

Travel

: Yes, 10 % of the Time