Posted Position Title Technical Leader – Windows/VMWare Support

Job Number	1879412
Business	GE Capital
Business Segment	Capital - Retail Finance
About Us	GE Capital’s Retail Finance business is among the country’s most successful retail lenders, with 80 years of experience in consumer financing. The business, which originates loans as a unit of GE Capital Retail Bank, provides credit card programs to retailers and consumers in the United States and Canada. We build better businesses through customized private label and bankcard credit programs to national and regional retailers in the U.S., as well as private label credit card programs, promotional and installment lending, bankcards and financial services for consumers through dealers; national, regional and independent retailers; contractors; manufacturers; healthcare practices; and service providers across nearly 20 industries. We are committed to being an employer of choice, offering competitive rewards, compensation and benefits. When you join our team, you become part of a stimulating work environment with vast opportunities to sharpen your skills and embrace new leadership challenges. Please note that candidates for this role will not be eligible for transfers internally to other GE businesses. The United States has regulations that govern the hiring of current or former U.S. Government employees. If you currently work for (or have in the past) the U.S. Government (in any capacity), you may have certain responsibilities under these regulations and certain restrictions may apply to your potential employment with GE. Therefore, if GE regarding a position of employment contacts you, and you have worked for the U.S. Government at any time, please immediately inform the GE representative of this fact.
Career Level	Experienced
Function	Information Technology
Function Segment	Infrastructure Services
Location(s) Where Opening Is Available	United States
U.S. State, China or Canada Provinces	ConnecticutGeorgia
City	Stamford, CT or Alpharetta, GA
Relocation Expenses	Yes
Role Summary/Purpose	GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Serves as senior technical expert for Windows/VMWare operations team. Responsible for driving best practices in maintenance, patching and monitoring in data center and business site Windows/VMware infrastructure. Designs and implements infrastructure operations improvement initiatives. Coordinates internal and external communication, issue resolution, vendor relationships, and successful transition to operations teams. Role can be based in Stamford, CT or Alpharetta, GA.
Essential Responsibilities	Provide Operational Oversight of Windows/VMWare support partners. Lead security defect remediation program, ensuring compliance targets are achieved. Ensures all standards are adhered to throughout the environment. Ensures infrastructure designs are capable of meeting business critical application SLAs, recovery CTQs, and maintenance requirements in a cost-effective manner. Reviews infrastructure-related incidents and drives root cause analysis and corrective actions. Review and approve Windows & VMware changes. Leads long-term infrastructure projects and process improvements. Leads the development of infrastructure capacity plans to support assigned applications. Defines infrastructure requirements and infrastructure project plans to address known gaps and identified risks. Provide senior level on-call technical support for Windows and VMWare infrastructure. Lead infrastructure related projects to drive operations improvements, remediate compliance gaps and reduce down time. Maintains industry knowledge related to technology trends in specific technology areas. Ensure Windows/VMWare operations are aligned to FFIEC standards.
Qualifications/Requirements	Bachelor’s degree and minimum of 3 years of IT experience or in lieu of degree High School Diploma/GED and minimum of 5 years of IT experience and project and/or program management Minimum 3 years of project and/or program management Minimum 3 years of Windows and VMware system administration Must be willing to work out of the an office located in Stamford, CT or Alpharetta, GA Must be willing to travel up to 10% YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT Eligibility Requirements : All applications for employment must be submitted through either http://www.gecareers.com or the Career Opportunity System (COS) to be considered You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process Available to provide 24x7 on-call system support If currently a GE employee, you must have been in your current position for at least 6 months (AP) or 24 months (PB or greater), have at least a "consistently meets expectations" performance rating and have the approval of your manager to post (or the approval of your manager and HR to apply if you don't meet the time-in-job or performance requirement) Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Additional Eligibility Qualifications	GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics	Architecture and operating exeperience in VMWare and Windows Working knowledge of current technologies Experience developing and executing project plans Demonstrated success at project management Possesses problem solving, analytical and negotiation skills Possesses presentations skills Financial Services support experience focused on business process and corresponding data. Experience working with and directing offshore support teams Bachelor's Degree in Computer Science, Information Technology or other technical degree Expert in Microsoft server operating systems and VMWare technologies Monitoring tools experience preferred Storage Area Networks (SAN) and Network Attached Storage (NAS) technology knowledge preferred Windows scripting experience a plus (VBScript, PowerShell) Available to provide 24x7 on-call system support Microsoft Certified IT Professional (MCITP) Server / Enterprise Administrator, MCSA / E equivalent preferred VMware Certified Professional (VCP) preferred Change oriented – actively generates process improvements, supports and drives change and confronts difficult circumstances in creative ways
Section 19 Job	YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.