Sales Operations Analyst

Job ID SWG-0609984 Job type Full-time Regular Work country USA Position type Professional Work city - Any, Posted 08-Oct-2013 Travel No travel Job area Operations (all other) Business group IBM Software Group Job category Other Business unit SecuritySys Job role General Job role skillset General Commissionable/Sales-Incentive jobs only No

Job description

The Sales Operations Analyst will become a key member of a global team providing operational support for Trusteer’s worldwide sales organization. This person will work with the Sales Operations leadership team and other members of the sales operations team to understand and accommodate the Sales Team needs. In order to perform its role, the Sales Operations Analyst will work in cooperation with different departments of the company, including Marketing, IT, Finance, Operations, HR, Product and more. Essential Duties & Responsibilities include, but are not limited to, the following: • Drive communication and training on Sales processes and tools to ensure effectiveness and productivity of the entire team on an ongoing basis. • Coordinate and assist in cross functional projects and processes aimed to improve the effectiveness of the sales organization. • Key member of the RFX response team. • Define and create additional reports/dashboards to monitor overall Sales’ performance. • Go-to person for various requests from the sales team, provide consistent exceptional level of service to all the sales team and quickly respond to priority requests. • Coordinate on-boarding and training for new hires. • Take on additional projects as the need arises.

Required Bachelor's Degree At least 5 years experience in in a sales operations, business planning, or sales support role English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.