Company
Wells FargoLocation
USA-ID-BoiseRemuneration
$12.38-$13.46Position Type
PermanentEmployment type
Full timeUpdated
29-Oct-2013eFC Ref no
1299965
S to learn more about the Phone Banker
position. We offer a competitive salary, set schedules and extensive
training! It just might be t...
Are you seeking a new and rewarding
challenge within the same great company? If so, visit JOBS to learn more
about the Phone Banker position. We offer a competitive salary, set
schedules and extensive training! It just might be the fit you've been
waiting for! A Phone Banker spends nearly 100% of his/her time on the
phone answering questions for Wells Fargo customers. The working
environment is fun and relaxed with a casual dress code but is also
demanding and structured, and involves overcoming customers banking
concerns which can include some escalated issues.
Phone Bankers are expected to sell products and services and achieve aggressive sales goals which are measured daily. Our best Phone Bankers thrive on customer interaction and never miss an opportunity to enhance the customer s relationship with Wells Fargo by marketing new products and services. They always handle each customer with a friendly, courteous touch while following strict procedures for handling various types of inquiries.
We provide our Phone Bankers with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Phone Bankers career growth. Our successful bankers demonstrate self-motivation, a positive attitude, have the ability to work well on a team and have a solid work history. They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment.
Our Phone Bankers play a critical role in our customers lives; therefore, predictable and reliable attendance is an essential function of the position.
Must be able to attend a paid six week training class scheduled to begin 11/12/13. Training hours are Monday - Friday 9:00am - 6:00pm.
All schedules include split days off that include Sunday off and one other day off during the week.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer M/F/D/V. © 2013 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Phone Bankers are expected to sell products and services and achieve aggressive sales goals which are measured daily. Our best Phone Bankers thrive on customer interaction and never miss an opportunity to enhance the customer s relationship with Wells Fargo by marketing new products and services. They always handle each customer with a friendly, courteous touch while following strict procedures for handling various types of inquiries.
We provide our Phone Bankers with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Phone Bankers career growth. Our successful bankers demonstrate self-motivation, a positive attitude, have the ability to work well on a team and have a solid work history. They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment.
Our Phone Bankers play a critical role in our customers lives; therefore, predictable and reliable attendance is an essential function of the position.
Basic Qualifications
6 months customer service and sales experience.Minimum Qualifications
Ability to navigate computer applications in a Windows-based environment, including the ability to use search tools like Google to find information. Currently hiring for our class starting on: 12/09/13Must be able to attend a paid six week training class scheduled to begin 11/12/13. Training hours are Monday - Friday 9:00am - 6:00pm.
All schedules include split days off that include Sunday off and one other day off during the week.
- Some shifts may include 15% shift differential for the hours that qualify.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer M/F/D/V. © 2013 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
0 comments:
Post a Comment