Monday, 14 October 2013


  • Company

    RBC - Canada
  • Location

    USA-NY-New York City
  • Remuneration

    NA
  • Position Type

    Permanent
  • Employment type

    Full time
  • Updated

    14-Oct-2013
  • eFC Ref no

    1225344

Provide customer service and trade support for institutional equities clients and trading desk.

PURPOSE

Provide customer service and trade support for institutional equities clients and trading desk.

PRIMARY RESPONSIBILITIES

Responsibilities include but not limited to:

Allocate daily client orders.

Compare and accept Institutional trades on Omgeo CTM / OASYS systems.

Communication to clients of unmatched trades.

Act as point of contact for clients for trade billing and settlement issues.

Process post trade date corrections and cancel/re-bills.

Liaise with client back office personnel to resolve failing trades and DK’s.

Work with RBC back office to actively monitor CDS and DTC settlement exceptions.

Work with NY and Toronto clearing teams as a liaison with the trading desk for street side clearing issues.

Reconcile Average Price and Holding Accounts used for Institutional trade billings.

Coordinate with new accounts group to open and maintain client accounts.

Other projects and duties as necessary



Required:

BA/BS from a 4 year university.

3 + years relevant work experience.

Relevant industry experience required.

International equities experience a plus.

Strong interpersonal skills with the ability to deal effectively with others in a pleasant and professional manner.

Proven analytical and problem-solving skills.

Needs a high level of organizational skills to be able to multi-task with a strong attention to detail.

Able to act in a time sensitive manner with a strong sense of urgency.

Works well independently as well as in a team environment.

Ability to liaise with other areas of the Bank and develop strong inter-departmental relationships.

*LI-CP1

Diversity:

Diversity in the workplace, one of our shared values, lies at the heart of our rewarding, open, supportive and inclusive work environment. We respect and respond to the many competing and evolving priorities in our lives so you can focus on what you can do best; put clients first.

 EOE/M/F/D/V

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