BTS Fraud Prevention Analyst Job

• Company

  BNY Mellon

• Location

  USA-DE-Delaware

• Remuneration

  Competitive

• Position Type

  Permanent

• Employment type

  Full time

• Updated

  20-Oct-2013

• eFC Ref no

  1288344

See Job Description

BTS Fraud Prevention Analyst (Job Number: 1311900)

Description

Investigates incidents of alleged fraudulent activity on accounts within various areas including debit card area. Determines appropriate process in attempts to cover losses. Makes outbound calls to cardholders to verify debit card activity. Conducts thorough investigations and inquiries on identified and suspicious accounts within the specified software system. Works with dispute specialists to investigate fraud claims. Prepares monthly fraud management reports. Demonstrates advanced understanding of primary duties and the advanced skills required to accomplish them accurately, safely, and more rapidly than others in general. Identifies errors or problems and independently investigates; recommends solutions to team members or supervision. Errors have moderate impact. Coordinates data preparation, reviews operations documentation and recommends changes to improve operating objectives and/or compliance. Maintains effective contacts within PFPC at various levels in the organization. Begins to build external client contacts and is regularly available and responsive to their interpersonal and business needs. Associates Degree or equivalent experience. Associates (2 year) degree or equivalent experience preferred. Major: Criminal Justice, Law or related courses of study preferred. 2 years. 5 years preferred.

Qualifications

Associates Degree or equivalent experience. Associates (2 year) degree or equivalent experience preferred. Major: Criminal Justice, Law or related courses of study preferred. 2 years. 5 years preferred.

Primary Location: Wilmington, DE, US
Internal Jobcode: 31154
Job: Operations
Organization: Global Operations-HR06382

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