Title :Senior Technical Writer

Job Number	1834873
Business	GE Corporate
Business Segment	Global Research
About Us	At GE’s new Software Center of Excellence in San Ramon, CA, some of the brightest minds in technology are developing the software, analytics, and user experiences that will transform industries and improve lives by connecting people and businesses to the nearly 50 billion machines and devices that build, move, power, and cure our world. GE calls this vision the “Industrial Internet,” and GE developers are leveraging technology advances such as cloud computing, intelligent devices, and big data and analytics to deliver ground-breaking new ways of tackling some of the world’s biggest challenges. At GE Global Research we redefine what’s possible, finding answers to some of the world’s toughest problems. Find out more at www.ge.com/research, and connect with our technologists at http://www.edisonsdesk.com and http://twitter.com/edisonsdesk
Career Level	Experienced
Function	Engineering/Technology
Function Segment	Applications and Software
Location(s) Where Opening Is Available	United States
U.S. State, China or Canada Provinces	California
City	San Ramon
Postal Code	94583-9130
Relocation Expenses	Yes
Role Summary/Purpose	GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. A Senior Technical Writer at GE Global Research is responsible for defining, designing, and developing end-user documentation such as online Help, user manuals, training materials, and other technical publications for various software projects.
Essential Responsibilities	The experienced writer will work independently and cohesively with cross-functional business teams within GE to deliver high quality documentation on time. Must have considerable experience writing, maintaining and updating documentation such as User, Installation, Configuration, Reference and API guides; Release Notes, Online Help and Wikis. Design, develop, and deliver product documentation for engineering products including product manuals, online help, training materials, instruction cards, and data sheets according to published procedures and style guides. In this role, you will: Turn complex technical content into concise, easy-to-understand, end-user documentation for a target audience Work in a fast-paced, deadline-driven, Agile development environment Develop re-usable, single source content Design, develop, and deliver product demonstration modules Work as part of a global team, working with overseas counterparts Ensure documentation tasks related to user stories are delivered as part of the definition of “Done” for every Agile iteration by working closely with the developers, testers, the product owner and the commercial leads Work with the developers to ensure that all software UI messages are clear, grammatically correct, accurate, and written in simplified English. Assess and communicate technical or other risks early and suggest mitigation options to the stakeholders Assess documentation needs and scope the appropriate set of deliverables within required timelines and quality standards. Work closely with cross-functional teams such as Engineering, Product Management, Product Architects, Marketing, Service and Support, Operations, and Quality Facilitate translation for technical documentation.
Qualifications/Requirements	Bachelor’s Degree in English, Communication, Engineering or Science, or equivalent experience Minimum of 8 years of experience in Technical writing or e-Learning with exposure to software engineering applications in diverse industries Eligibility Requirements: Legal authorization to work in the U.S. is required. GE may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills Must be willing to work out of an office located in San Ramon, CA Must be willing to travel
Additional Eligibility Qualifications	GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics	Familiarity or experience with authoring tools like MadCap Flare, Adobe RoboHelp, and FrameMaker. Some experience with developing Help for mobile apps and tablets. Experience with graphic tools, like Illustrator, Visio, and SnagIt Familiarity with basic XML concepts and single sourcing Minimum of 1 year of exposure to Agile development environment Highly self-motivated, results driven individual with a proven track record in technical writing Demonstrated knowledge of Help systems, electronic printing and publishing Demonstrated skill in graphical presentations or instructional design Strong communication skills (both written and oral) Demonstrated ability to work well with culturally diverse and global teams Demonstrated ability to work under minimal supervision
Section 19 Job	YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT