Primary Location
: USA-North Carolina-Research Triangle Park
Organization
: USA07 - Business Support Services
Description
Quintiles
Information Technology Unit is completing the implementation of a
global adverse event processing and analysis platform. This platform has
been designed to support operations and services for more than 50
clients worldwide with access by several hundred lifecycle safety
associates and management located on 4 continents. As adoption of the
platform increases, our Global IT team will expand to support platform
enhancements, operations for internal Quintiles resources, as well as,
many collaboration partners accessing the platform from outside. We are
seeking people with experience in technical areas along with knowledge
of drug safety solutions and process to join our team.
PURPOSE
Perform day-to-day delivery, administration, interpretation and compliance of learning programs according to established policies and procedures. Support the continuous improvement of their ITLS functional area through development and implementation of Pharmacovigilance programs in an assigned geography, business line and/or job function. With guidance, provide expertise, support and advice to employees and management teams either locally, regionally, globally or by function. Serve on cross functional teams, share best practices.
Perform day-to-day delivery, administration, interpretation and compliance of learning programs according to established policies and procedures. Support the continuous improvement of their ITLS functional area through development and implementation of Pharmacovigilance programs in an assigned geography, business line and/or job function. With guidance, provide expertise, support and advice to employees and management teams either locally, regionally, globally or by function. Serve on cross functional teams, share best practices.
RESPONSIBILITIES
• Prepare course materials for training sessions.
• Attend project reviews or other important context meetings, as required.
• Develop, update and/or conduct training programs for employees or through assigned vendors.
• Conduct course evaluations and make suggestions to training line management and /or other ITLS functional area on continuous improvement.
• Develop effective team relationships with other ITLS functional areas
• May provide career and development consultation to employees.
• Work closely with training administrators to ensure LMS actions are regularly updated.
• Where ITLS function dictates, develop recommendations and solutions for training issues that will resolve client objectives, and present to Manager for review.
• Identify and make recommendations for the learning program and process improvements.
• Develop and maintain a network of professional training contacts. Maintain and keep current on developments and trends in the training field. May gather information of local competitor practices
• Serve on cross-functional teams, as required.
• Prepare course materials for training sessions.
• Attend project reviews or other important context meetings, as required.
• Develop, update and/or conduct training programs for employees or through assigned vendors.
• Conduct course evaluations and make suggestions to training line management and /or other ITLS functional area on continuous improvement.
• Develop effective team relationships with other ITLS functional areas
• May provide career and development consultation to employees.
• Work closely with training administrators to ensure LMS actions are regularly updated.
• Where ITLS function dictates, develop recommendations and solutions for training issues that will resolve client objectives, and present to Manager for review.
• Identify and make recommendations for the learning program and process improvements.
• Develop and maintain a network of professional training contacts. Maintain and keep current on developments and trends in the training field. May gather information of local competitor practices
• Serve on cross-functional teams, as required.
All responsibilities are essential job functions unless noted as nonessential (N).
Qualifications
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
• Knowledge of organizational development principles and methods
• Good verbal and written communication skills
• Good listening and diagnostic skills
• Good interpersonal, project management, organizational and leadership skills
• Strong presentation skills
• Good coaching and counseling skills
• Good problem solving and critical thinking skills
• Must have knowledge of and experience in Pharmacovigilance
• Good computer skills, including Microsoft Office applications and Safety Database applications
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
• Bachelor’s degree in Business Administration, Human Resources or other related field, and 3 years of appropriate contextual and/or training experience; or equivalent combination of education, training and experience
see https://quintiles.taleo.net/careersection/10080/jobdetail.ftl
• Bachelor’s degree in Business Administration, Human Resources or other related field, and 3 years of appropriate contextual and/or training experience; or equivalent combination of education, training and experience
see https://quintiles.taleo.net/careersection/10080/jobdetail.ftl
https://quintiles.taleo.net/careersection/10080/jobdetail.ftl
https://quintiles.taleo.net/careersection/10080/jobdetail.ftl
https://quintiles.taleo.net/careersection/10080/jobdetail.ftl
https://quintiles.taleo.net/careersection/10080/jobdetail.ftl
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