Title : Technical Project Manager (1311042

Primary Location : USA-Massachusetts-Cambridge Organization : USA02 - US Clinical Development Svcs     PURPOSE Lead and manage delivery of client technical specifications to project team with minimal guidance which includes gathering requirements and creating specifications; ensuring and managing quality deliverables on time and within budget, to customer satisfaction.    RESPONSIBILITIES ·         Create, track and report on technical project timelines throughout the system development life cycle ·         Facilitate and lead requirements gathering discussions with multiple clientsTranslate client requirements and create techno-functional specifications for new study start-ups and existing Electronic Date Capture software systems ·         Manage multiple client projects simultaneously and maintain strong customer relationships. ·         Serve as the escalation point for unresolved issues and work with client managers, vendors and internal members for resolutions ·         Respond to EDC-related questions from internal and external team members ·         Facilitates and manages internal communications regarding system deliverable timelines ·         Create change order documentation when updates to systems are required by client to define scope and work with internal project resources in all departments to obtain required estimates and approvals ·         Manage project timelines and quality; determine resource needs; identify out-of-scope work ·         Partner with other Project Managers to develop and implement process improvements ·         Develop documentation templates and best practices to enhance efficiency and effectiveness of technical requirements gathering process ·         Train and mentor junior staff and may coordinate the work of more junior level staff ·         Manage customer expectations for scope and timing of EDC system functionality ·         Develop and manage long term customer relationships. ·         Monitor quality and efficiency across the CTS group to identify trends and opportunities for improvements. Ensure sharing of learning across projects. Qualifications   REQUIRED KNOWLEDGE, SKILLS AND ABILITIES ·         Previous experience with the management of technical projects ·         Previous experience in a System Development Life Cycle (SDLC) environment ·         Previous experience and proven competence as a writer of high-quality technical documentation ·         Superior written and verbal communication skills with an ability to write clearly and concisely with a strong attention to technical details ·         Demonstrated experience of developing a wide range of documents which supports the full software engineering life cycle with an understanding of web technologies and the ability to grasp technical concepts. ·         Excellent organizational and problem-solving skills ·         Previous experience with clinical data management systems (CDMS) preferred ·         Excellent project management skills ·         Ability to work with minimal supervision, using available resources, e.g., functional managers, senior staff ·         Ability to establish and maintain effective working relationships with coworkers, managers and clients     MINIMUM REQUIRED EDUCATION AND EXPERIENCE ·         Bachelor's degree in computer science, technical writing, or mathematical sciences,  or related field and a minimum of 8 years relevant experience; or equivalent combination of education, training and experience  see https://quintiles.taleo.net/careersection/10080/jobdetail.ftl