Posted Position Title Account Manager 5

Job Number	1932444
Business	GE Aviation
Business Segment	Aviation
About Us	GE looks for innovation everywhere. For 130 years, GE has been at the forefront of innovation, but finding solutions to the world's biggest problems has never been more important than right now. Join us today and become an essential part of the solution! Not just imagining.
Posted Position Title	Account Manager 5
Career Level	Experienced
Function	Sales
Function Segment	Client, Account and Affiliate Origination and Management
Location(s) Where Opening Is Available	United States
U.S. State, China or Canada Provinces	Massachusetts
City	Lynn
Postal Code	01910-0002
Relocation Expenses	No
Role Summary/Purpose	GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. The Account Manager will demonstrate leadership in communicating business goals, programs, and processes for an area or business segment. In this role you will utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to effect short-term and some long-term business goals.
Essential Responsibilities	In addition you will: Interface primarily with assigned external customers for all matters concerning new parts, inside sales, and total support, ensuring that both customer and GE objectives are met Establish, implement, and monitor the Order-Thru-Remittance (OTR) process for assigned customers Cover all disciplines within the OTR process including; financial, contractual, and legal relations with the customer Assume overall responsibility for customer satisfaction Serve as primary customer interface for OTR status and/or issues pertaining to spare part procurement Respond to all customer inquiries in a timely manner on the processing of customer orders, acknowledgements, Purchase Order amendments, and alteration notification Clearly define and communicate problems as perceived by the customer Maintain complete and current knowledge of the product / OTR status including; future use and needs of the customer Manage the activities of supporting organizations to ensure that technical and business problems are resolved in the balanced interest of GE and the customer Develop and maintain a customer preference relationship toward GE Monitor special programs and coordinate both internally and externally with the customer Screen and analyze customer order practices looking for trends and unusual order practices Provide liaison between Marketing, Quality, Operations, and Engineering to resolve product field issues
Qualifications/Requirements	Bachelor's Degree from an accredited college or university (Or a High School Diploma / GED with a minimum of 4 years of experience in a Marketing or Sales position) Minimum of 3 years of experience in Customer Logistics, Sales, or Support Operations
Additional Eligibility Qualifications	GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics	Proven analytical ability Strong oral and written communication skills Strong interpersonal and leadership skills Knowledge of Out of Production Processes and Procedures Knowledge / ability to work internally with MPP&A to respond to customer RFQ’s and customer proposals Knowledge of internal and outside vendor supply chain processes and procedures Working knowledge of internal GE systems to include; ISSES, IMPACT, COGNOS, ESLR, etc. Knowledge and ability to work with US / International Customers with regard to forecasting, planning, and delivery of spare part material Willingness to travel  Apply