Freight Forwarding Agent (Ref.: US - 29811)

Facts & Figures
Job function     Import, Export & Custom Brokerage
Country     United States
Location     California (Redondo Beach-DZ-LAX)
Position offered by     DHL Global Forwarding US
Reports to     -
Career level     Entry Level/ Junior Professional
Contract     Permanent (Full-Time)
Travel required     No business travels
Working hours     32+
Work permit required     No
Start date     Immediate
Shift work required     Day-time only

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Working for DHL Global Forwarding means working for the global market leader in air and ocean freight.

At DHL Global Forwarding, our expertise lies in the fast and flexible transportation of goods and merchandise across all continents. We not only supply comprehensive international logistic services, but also play an active role in reducing C02 emissions as seen in our GoGreen product portfolio.

FREIGHT FORWARDING AGENT

Los Angeles California



DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.   We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.   At DHL Global Forwarding, our goal is to become the undisputed industry leader with a customer-centric organization, simplified business processes and state-of-the-art IT capabilities.    We would like you to join our team.

We have an excellent opportunity for Freight Forwarding Agents in Seattle.  If you have experience in Air Import, Air Export, you may be a good fit for this position.

Job description :

Arranges the movement of freight by various transportation methods, including Air, Ocean, and Ground, on behalf of exporters and importers for DHL's import, export, trans-border and domestic product lines. Serves as the single point of coordination (i.e. "freight forwarder") between customers, customs brokers, and shipping carriers.

Responsibilities include:

    Preparing, issuing, and submitting documents necessary to complete the import or export process;
    Ensuring service commitments are achieved and maintained in accordance with client and company objectives;
    Ensuring that the quality system is implemented and maintained within area of responsibility;
    Providing clients with advice concerning terms of delivery, payment, insurance and all other services affecting their needs;  and
    Ensuring invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.

Knowledge and Skills:

    Strong customer service, communication, and negotiation skills
    Strong keyboard capability and familiarity with basic accounting principles
    Resourcefulness and ability to multitask in a fast-paced environment and change routine as needed
    Understanding of the US Automated Export System (AES) and US Transportation Security Administration (TSA) procedures or US Customs and Border Protection Automated Manifest System (AMS)

Key Requirements:

    Generally 1-3 years of relevant freight forwarding experience (air or ocean, import or export)
    HS diploma or GED required
    Certification in Dangerous Goods FMC is a plus
For more details contact www.dhl.com