IT Desktop Support Specialist Job

• Company

  BNY Mellon

• Location

  USA-PA-Harrisburg

• Remuneration

  Competitive

• Position Type

  Permanent

• Employment type

  Full time

• Updated

  20-Oct-2013

• eFC Ref no

  1290766

See Job Description

IT Desktop Support Specialist (Job Number: 1313643)

Description

The job holder resolves and reports various desktop or Infrastructure problems. S/he assists users and management to install, configure, and troubleshoot PC/Infrastructure Hardware and Software. S/he provides solutions to unique business applications and/or core application and O/S. S/he schedules changes to keep downtime to a minimum.

Qualifications

Job holder should have 3 - 5 years technical experience and 1 - 2 years project experience. Job holder must have experience with the organization technology, standards and procedures, software and infrastructure. Job holder must have experience troubleshooting technical problems. S/he must be customer service oriented and experienced problem solver. Job holder must be able to handle multiple tasks simultaneously and work well with others.

Primary Location: Freeport, PA, US
Internal Jobcode: 05092
Job: Information Technology
Organization: Global Info Tech Division-HR06005

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