Company
State Street Bank & Trust CompanyLocation
USA-MO-Kansas CityRemuneration
commensuratePosition Type
PermanentEmployment type
Full timeUpdated
29-Oct-2013eFC Ref no
1300022
Our Company State Street Corporation
(NYSE: STT) is the world's leading provider of financial services to
institutional investors including investment servicing, investment
management and investment research and trading. With $26.03 trillion in
assets under custody and administration and $2.24 trillion in assets
under management as
Our Company
State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management and investment research and trading. With $26.03 trillion in assets under custody and administration and $2.24 trillion in assets under management as of September 30, 2013, State Street operates globally in more than 100 geographic markets and employs 29,230 worldwide. For more information, visit State Street's website at www.statestreet.com.
Promoting a culture of excellence
With more than 29,230 employees across 29 countries, at State Street, our people are our greatest asset. We recognize that highly skilled, engaged and productive employees are essential to our success. Our company values reflect our commitment to employee engagement, Global Inclusion and corporate social responsibility -- to help you build a fulfilling career. Around the world, we aim to be an employer of choice by offering competitive compensation and benefits, personal and professional development opportunities, and a work environment that promotes a diverse array of people, ideas and skills.
We're a company that insists on, and rewards, performance excellence. We know our success hinges on attracting the best people to join us -- people like you.
State Street supports flexible work arrangements where determined feasible, consistent with business and operational needs. Subject to an individualized assessment of these considerations, roles may be identified as potentially suited for a flexible work arrangement. Requests for a flexible work arrangement can be made upon hire. All employees at State Street have the ability to request flexible work arrangements, with the final decision based solely on business discretion and subject to management approval. More information is available here.
We encourage you to explore the possibilities that a career at State Street can offer you.
State Street is an Affirmative Action/Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, national origin, ancestry, ethnicity, age, disability, sexual orientation, gender, gender identity, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status or other characteristics protected by applicable law.
The Client Operations Manager, Senior Associate acts as a point of contact for operational activities and client inquiries. This role monitors and oversees the performance of all business unit Shared Service Teams, Global CoE's and Off-shore operations as it relates to the overall service delivery for your clients. Additionally, you will ensure that the Net Asset Values of the client's portfolios are accurately calculated and disseminated in a timely manner.
Job Responsibilities include:
State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management and investment research and trading. With $26.03 trillion in assets under custody and administration and $2.24 trillion in assets under management as of September 30, 2013, State Street operates globally in more than 100 geographic markets and employs 29,230 worldwide. For more information, visit State Street's website at www.statestreet.com.
Promoting a culture of excellence
With more than 29,230 employees across 29 countries, at State Street, our people are our greatest asset. We recognize that highly skilled, engaged and productive employees are essential to our success. Our company values reflect our commitment to employee engagement, Global Inclusion and corporate social responsibility -- to help you build a fulfilling career. Around the world, we aim to be an employer of choice by offering competitive compensation and benefits, personal and professional development opportunities, and a work environment that promotes a diverse array of people, ideas and skills.
We're a company that insists on, and rewards, performance excellence. We know our success hinges on attracting the best people to join us -- people like you.
State Street supports flexible work arrangements where determined feasible, consistent with business and operational needs. Subject to an individualized assessment of these considerations, roles may be identified as potentially suited for a flexible work arrangement. Requests for a flexible work arrangement can be made upon hire. All employees at State Street have the ability to request flexible work arrangements, with the final decision based solely on business discretion and subject to management approval. More information is available here.
We encourage you to explore the possibilities that a career at State Street can offer you.
State Street is an Affirmative Action/Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, national origin, ancestry, ethnicity, age, disability, sexual orientation, gender, gender identity, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status or other characteristics protected by applicable law.
The Client Operations Manager, Senior Associate acts as a point of contact for operational activities and client inquiries. This role monitors and oversees the performance of all business unit Shared Service Teams, Global CoE's and Off-shore operations as it relates to the overall service delivery for your clients. Additionally, you will ensure that the Net Asset Values of the client's portfolios are accurately calculated and disseminated in a timely manner.
Job Responsibilities include:
- Account Administration including account openings, billing set up, tax reclaims/tax documentation, market openings/exits/updates, security registration/system access/ID administration and FAR set up.
- Online support for various client-facing applications, set up, training, resolving data integrity issues, assisting with new product rollouts.
- Production of client-customized reporting; collection of data and production of customer report cards.
- Identify and resolve work processing issues, making suggestions to streamline operations.
- Monitor day-to-day service delivery of BU Shared Service and CoE's for assigned accounts.
- Respond in a timely manner to inquiries from operational CoE's, BU Shared Services and BU Client Service.
- Assist with compliance/fiduciary reviews and audits.
- Responsible for directing and training of subordinate staff. Evaluate and establish standards and complete staff PPR's semiannually.
- Supervise and manage administrative tasks for your staff, which can include vacation, overtime, sick leave, staff scheduling, periodic PPR reviews and other requests as outlined by your manager.
- Identify and implement consistent operational best practices.
- Build and maintain strong client and inter-departmental relationships.
- Provide timely and accurate customized client reporting.
- Validate, approve and distribute monthly invoices as necessary.
- Elevate unresolved issues/problems to Officer/AVP.
- Other duties as assigned.
- Preferred: 3-5 years' work experience in accounting, finance, mutual fund operations, loan servicing or related career
- Strong computer competence (Microsoft applications: Excel, Word, etc.)
- Accuracy and detail-orientated
- Aptitude for math
- Interpersonal and oral communication skills
- Multitasking capability
- Ability to work under pressure/deadlines driven environment
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