Job Title: Produce Team Member

Job ID 43396

Number of Openings: 1.0

Benefits Category: 1

Close Date: 09/09/2013

Store - North Atlantic - MA, Newtonville - Newtonville (10092) - (Produce) - Part-Time - Store - Team Member - United States

Summary:

Maintain a positive company image by providing courteous, friendly, and efficient customer service.  Support the Produce Team Leader, Associate Team Leader, Supervisor, and Regional Coordinator in maintaining regional standards. Responsibilities include, but are not limited to, receiving and preparing product, and maintaining the Produce area and selling the product.

Duties and Responsibilities:

1. Receive, unload, and put away product delivery. Prepare Produce products for the floor displays and Produce cases.
2. Ensure a fresh and appealing case by checking codes, rotating products, and removing old, damaged, or out-of-date products.
3. Maintain correct department signage and pricing.
4. Answer customer questions and practices suggestive selling.
5. Assist with sampling program, keeping sample areas full, clean, and appealing.
6. Maintain a safe and sanitary department.
7. Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
8. Follow and comply with all organic standards procedures as they relate to cutting, preparing, displaying and storing produce products.
9. Report all life safety and fire hazards, along with any other violations of company policy, to Team Leader for correction and report all accidents and injuries to Team Leader or Store Leadership immediately.
10. Operate and sanitize all Produce equipment in a safe and proper manner.
11. Properly and accurately record time using time clock at the beginning and end of each shift and for unpaid meal breaks during shift.
12. Responsible for proper dress code, including non-slip shoes and cut-resistant gloves, when necessary, during each work shift.
13. Answer department telephone calls and pages quickly and with excellent phone etiquette.
14. Perform other duties as assigned by the Produce Team Leader, Associate Team Leader or Supervisor.

Intellectual Requirements:

1. Ability to follow instructions and established uniform procedures related to duties and responsibilities.
2. Ability to knowledgeably communicate the product line to the customer.
3. Ability to understand the needs of customers.
4. Ability to perform simple math operations (addition, subtraction, multiplication, and division).
5. Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership.
6. Ability to understand and complete departmental transfers.
7. Ability to maintain professional and appropriate conduct.

Physical Requirements:

1. Must be 18 years or older and work a maximum of 8-10 hours per day.
2. Stand and walk for extended periods of time up to 4 hours without a break.
3. Bend and stoop to grasp objects and climb ladders.
4. Bend and lift loads regularly not to exceed 25 pounds, and occasionally up to 50 pounds, unassisted.
5. Push and pull carts, weighing up to 100 pounds, unassisted.
6. Ability to perform job by repetitive use of right and left hands for simple grasping, power grasping, pushing and pulling and fine manipulation. While exact time may vary for each task, constant use may be anywhere from one to six hours during a work shift.
7. Must be able to consistently bend and twist neck and waist, reach above and below shoulders and squat during the course of a work shift.
8. Must be able to lift and carry loads up to 10 pounds regularly and 11-25 pounds intermittently during the course of the work shift. Distance to carry loads may range from 1-150 feet.  It may be necessary to lift and carry loads on occasion up to 50 pounds for short distances.
9. Ability to visually examine products for quality and freshness and to check signage and labeling for accurate pricing.
10. Demonstrated proficiency in the proper use of a dumpster, baler, knives, and all related equipment.

Work Environment

1. Environmental exposure: temperature extremes (coolers, freezer, outdoors)
2. Work in a moderately noisy environment.
3. May be exposed to cleaning or other commercial chemicals, dust and other food and cooking related substances.
4. Work on a variety of floor surfaces including tile and concrete.

Other Requirements:

1. Able to work a variety of shifts including weekends, evenings, and holidays.
2. Willingness to receive constructive feedback pertaining to job performance.
3. Willingness to provide exemplary customer service constantly and consistently.
4. Good communication skills.
5. A desire to learn about natural and organic foods and products.

Performance Standards:

1. Provide exceptional customer service that continuously improves and grows.
2. Effectively utilize shrink control procedures.
3. Provide ideas and suggestions that contribute to the growth of the team.
4. Carry out duties in a timely manner.
5. Good working knowledge of and adherence to all relevant Whole Foods Market policies, company mission and standards.

[Not translated in selected language]

Essential Job Functions:

• Stand and walk for extended periods of time.
• Bend and stoop to grasp objects and climb ladders. Bend and twist neck and waist, reach above and below shoulders and squat.
• Bend and lift loads, not to exceed 50 pounds.  Push and pull carts weighing up to 100 pounds.
• Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.
• Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)

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