Showing posts with label -NH-Southern. Show all posts
Showing posts with label -NH-Southern. Show all posts

Sunday, 27 October 2013

Credit Administration Specialist

Posted by Unknown on 21:30 with No comments


  • Company

    Citizens Financial Group, Inc.
  • Location

    USA-NH-Southern
  • Remuneration

    Competitive
  • Position Type

    Permanent
  • Employment type

    Full time
  • Updated

    27-Oct-2013
  • eFC Ref no

    1297032
See job description for details

Responsibilities

Supports Middle Market and Mid Corporate Banking Teams on credit administrative tasks.

Maintains and updates credit files, the Credit Administrative Specialist will take ownership and accountability for the overall credit file maintenance process. Scans hard copy financial reports submitted by client. Adds periodic financial reporting received from clients and internal documents such as approval memos, appraisals, etc.  Coordinates with CBCS on document exceptions. Coordinates with Risk Management group to provide data for quarterly compliance testing

Maintains FaCT Database and assist with Exception Management.  Receive financial reporting from Portfolio Managers or Credit Analysts and update FaCT to reflect receipt. Pulls financial reporting from Intralinks or Syndtrack (when available) and update FaCT. Coordinates with Portfolio Managers and Credit Analysts to update FaCT to reflect completed annual reviews. Runs reports (primarily FaCT and ORA) and proactively follow-up with PM's, CA's and PM TL on coming due items along with past due items and other exceptions. Provides email reminders to clients regarding due dates for upcoming and/or past due reporting requirements.

Assists with the CRM Dashboard New Client Set-Up. Set-up FaCT evaluation requirements including financial reporting requirements, covenants and the annual review requirement. Updates Tracking Questions (including Country of Risk, ESE, etc.) Ensures industry codes are correct for identification and tracking purposes. Properly identifies Leverage Lending, Sponsor Owned accounts as well as multi-bank and SNC credits along with named agents

Completes the spread request forms and submit financial statements to Credit Services (i.e. spreading group) as requested by Portfolio Managers or Credit Analysts.



Qualifications

  • Minimum two years working experience in Commercial Banking.
  • Good knowledge of the credit process, loan documentation and collateral.
  • Excellent written and verbal communication skills
  • Ability to interact with all levels of employees, including senior executives
  • Has a clear sense and ability of when and why to escalate conflicts, concerns and issues
  • Ability to prepare presentations and reports using Word, Excel and PowerPoint
  • Ability to work independently and use own discretion when faced with decision making
  • Ability to organize and prioritize work and pay attention to detail
  • Experience in using Moody's Credit Analyst, AFS, SalesForce, Content Manager is preferred. 



Hours and Work Schedule

Hours per Week:   40
Work Schedule:    Monday-Friday 8:00AM-5:00PM



Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.


Monday, 14 October 2013

Sales & Client Management Associate

Posted by Unknown on 18:54 with No comments

  • Company

    Fidelity Investments-US
  • Location

    USA-NH-Southern
  • Remuneration

    Base salary plus variable compensation
  • Position Type

    Permanent
  • Employment type

    Full time
  • Updated

    14-Oct-2013
  • eFC Ref no

    1158848

The Client Management Representative (CMR) is a member of an inbound relationship management team designed to retain, acquire and deliver on the needs of clients with assets below $200,000.

You will interact directly with our customers and answer inbound telephone inquiries, respond to client e-mails and conduct strategic annual reviews with customers with the goal of providing superior customer service to enhance client loyalty and retain assets.  In addition, you will have the opportunity to partner with senior sales and relationship managers as a subject matter expert on managed accounts.
 Primary Responsibilities:
  • Educate clients on an ongoing basis regarding asset allocation
  • Conduct annual reviews of client's profiles to ensure suitable portfolio allocations
  • Probe, uncover and incorporate all relevant financial and personal data to identify the most appropriate investment strategy and identify additional investment opportunities
  • Conduct welcome calls with new clients to solidify the relationship and outline the service model
  • Resolve service requests in coordination with PAS Service Specialists
Education & Experience:
  • Series 7 (required)
  • Series 66 within 30 days of hire
  • Minimum of 3 years of previous financial services experience
  • Broad based knowledge and understanding of general financial planning concepts
  • Proven customer service, relationship management and sales skills
 Skills & Knowledge:
  • Proven customer service, relationship management and sales skills
  • Strong verbal and written communication skills
  • Ability to effectively influence others
  • Efficiently problem solve, be pro-active, demonstrate initiative and multi-task
  • Robust time management and organizational skills
  • Comprehensive understanding of tax and retirement issues
  • Previous experience consulting with clients or possess a strong desire to learn this approach
 Company Overview Fidelity Investments is one of the world's largest providers of financial services. Founded in 1946, the firm is a leading provider of investment management, retirement planning, portfolio guidance, brokerage, benefits outsourcing and many other financial products and services to more than 20 million individuals and institutions, as well as through 5,000 financial intermediary firms. For more information about Fidelity Investments, visit www.fidelity.com