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| DESCRIPTION & REQUIREMENTS: |
The position is responsible for the supervision of Credit Card Programs & T&E Audit staff including the hiring, training, assigning and directing the work flow of the staff. The position is also responsible for planning, organizing and control of process flow and adherence to TravelSmart policies and procedures. In addition, the TravelSmart Supervisor gathers and reports on the department's processing metrics including determining relevant statistical data to measure. This position requires regular communication to internal and external customers, proposals to management for process improvement solutions, ad-hoc report development for special projects and oversees the month end closing process including approval of journal entries and account reconciliations.
Function Specific Activities:
- Assist Department Manager in accomplishing departmental goals and objectives.
- Be motivated to identify ways to increase efficiency and effectiveness of the department.
- Supervise members of the staff in order to expand efficiency and ensure processes are compliant with company guidelines.
- Monitor metrics to ensure issue resolution is tracking to expectations and work load is properly distributed.
- Provide ongoing employee training and cross training.
- Provide periodic reporting to internal customers; perform month-end close
duties. - Develop and maintain Standard Operating Procedures and monitor compliance through routine review of associates work.
- Responsible for the administration of North America credit card services.
- Monitors employees with high volumes of unattached transactions and follows-up on past due expense reports.
- Provides client support such as monthly postings, balances and details of variances
- Provides reporting requests for P-Card data and Minority Supplier to Tax and Audit department.
- Assists as back-up for Credit Card Coordinator.
- Performs P-Card Audits.
- Manages the Card Acceptance program.
Education:
Bachelor's Degree or equivalent work experience
Related Work Experience:
At least 3 years in some type of leadership role.
Technical Skills:
- General Acceptances Accounting Principles knowledge.
- Continually initiate and lead department and organization process improvement initiatives.
- Attention to Detail: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
- Work Standards: Setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
- Acting with Integrity: Maintaining a commitment to honesty; models social, ethical, and organizational values; firmly adhering to codes of conduct and ethical principles.
- Customer Focus: Making customers (external and internal) and their needs a primary focus of one's actions; developing and sustaining productive customer relationships; creating and executing plans and solutions in collaboration with the customer.
- Providing Feedback: Objectively observing, analyzing, and sharing your perception of other people's performance to reinforce or redirect behavior to improve performance and business results. Providing feedback that is timely, specific, behavioral, balanced, and constructive.
- Contributing to Team Success: Actively participating as a committed member of a team and working with other team members to help complete goals and deliverables.
- Adaptability/Flexibility: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, or requirements.
Core Competencies:
- Drives Innovative Business Improvements: Develops new insights into solutions that result in organizational improvements; promotes a work environment that fosters creative thinking, innovation and rational risk-taking.
- Balances Immediate and Long-Term Priorities: Seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals.
- Delivers Results: Focuses on the critical few objectives that add the most value and channels own and others' energy to consistently deliver results that meet or exceed expectations.
- Imports and Exports Good Ideas: Relentlessly seeks, shares and adopts ideas and best practices in and outside the Company and embraces change introduced by others.
- Develops and Inspires Others: Builds and maintains relationships that motivate, guide, and/or reinforce the performance of others toward goal accomplishments. Develops self and others to improve performance in current role and to prepare for future roles; seeks and provides feedback and coaching to enhance performance.
- Lives the Values: Demonstrates the values of The Coca-Cola Company through words, actions, and by example; fosters an environment that reflects the values of the company.
Honesty and integrity have always been cornerstone values of The Coca-Cola Company. Our passion for people of integrity mirrors our spirited drive for total quality in our brands. These and other elements allow the company to sustain strategic practices and drive business performance. The Personnel Integrity Assurance Program is another step toward making The Coca-Cola Company the premier workplace. This process includes a pre-employment background investigation that applies to all applicants employees and contractors of the company. The scope of this inquiry may cover such elements as education employment history a criminal history check reference checks and a pre-employment drug screen. Designated countries or sensitive positions within the company may have more stringent standards.
At The Coca-Cola Company you can cultivate your career in a challenging and dynamic environment. We are the largest manufacturer and distributor of nonalcoholic drinks in the world-selling more than 1 billion drinks a day. Unlock your full potential with a future-focused company that is known and respected throughout the world.
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