Sunday, 23 February 2014

Customer Project Manager III

Posted by Unknown on 05:14 with No comments

Job details

Date: Feb 20, 2014
Location Bellevue, [[filter6]], US
Req ID: 13353

Ericsson Overview

Ericsson is world’s leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology.
Using innovation to empower people, business and society, Ericsson is working towards the Networked Society: a world connected in real time that will open up opportunities to create freedom, transform society and drive solutions to some of our planet’s greatest challenges.
We are truly a global company, operating across borders in over 180 countries, offering a diverse, performance-driven culture and an innovative and engaging environment. As an Ericsson employee, you will have freedom to think big and the support to turn ideas into achievements. Continuous learning and growth opportunities allow you to acquire the knowledge and skills necessary to progress and reach your career goals. We invite you to join our team.
 

Job Summary

The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.
 

Responsibilities & Tasks:

  • Establish project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
  • Drive project execution: track project activities , monitor and handle changes, conflicts and escalations
  • Handle customer and stakeholder engagement: manage customer relationship building confidence and trust , ensure project progress arranging meetings and customer events
  • Manage project finance: ensure financial system monitoring
  • Develop the business: participate to contract preparation and to pre-sales meeting
  • Develop the CPM discipline: simplify processes, methods and tools with innovative ideas
 

Position Qualifications

Core Competences
  • Leadership skills
  • Consultative skills
  • Financial understanding
  • Business understanding
  • Sales and business development skills
  • Customer insight
  • Negotiation and argumentation skills
  • Project management skills
  • Problem solving
  • Presentation and communication skills
  • Entrepreneurial & Commercial Thinking
  • Persuading & Influencing
  • Analyzing
  • Leading & Supervising
  • Relating & Networking
  • Delivering Results & Meeting Customer Expectations
  • Planning & Organizing
 
Minimum Qualififcation & Experience Requirements
  • 10+ years of experience in project/program management with strong background in application delivery in complex systems integration projects or strong background in CRM deployments OR in BSS data migration and BSS transformation.
  • Proven track record of leading successful large application development and delivery projects OR leading successful large CRM projects on multiple engagements in ICT domain.
  • PMP or PgMP certification preferred.
  • Experience in establishing project controls to ensure controlled progress, including change management, reporting, tolerances and governance structures.
  • Deep knowledge of Project Management and Quality Management concepts and principles.
  • Sound knowledge of telecommunication technologies and trends

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DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Primary country and city: United States (US) || [[filter6]] || Bellevue || Consulting&SysInt

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue
Job Segment: Telecom, Telecommunications, Project Manager, Business Development, Consulting, Technology, Sales

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