Job Title Business Consultant

Job Description	JB-Glass glass000 Consults to an assigned group of Owner/Operators to deliver QSC superiority, in order to maximize sales and profit and enhancing the customer experience and employee commitment.  Also conducts ROIP assessments within assigned McOpCo restaurants.  Consistently demonstrates McDonald's values and leadership behaviors to build positive business relationships with key customers including Owner/Operators, Field Service Managers, McOpCo Operations Managers/Area Supervisors, Restaurant teams and Customers. #mcd12 *LI-RM
Responsibilities	#mcd12 *LI-KB Operator Relationships Builds strong working relationships with Owner/Operators based on trust and mutual accountability. Chooses the appropriate consulting approach (e.g., directive, supportive, coaching, collaborative) based on the situation and the existing relationship. Acts as an advocate for the Owner/Operator and the Company, insuring that both points of view are clearly communicated and understood. Business Results (QSC/Sales/People/Profit) Protects the McDonald's brand by ensuring their restaurants meet McDonald's QSC, food and restaurant safety standards. Conducts ROIP assessments within assigned Owner/Operator and McOpCo restaurants and consults with Owner Operators/Operations Managers/Area Supervisors/Restaurant Managers in developing agreed upon action plans to address priority system opportunities. Identifies priority Owner/Operators and restaurants based on QSC, sales, people, profit potential. People Champions the McDonald's the People Promise by personally demonstrating, consulting and following-up on the 5 people drivers to gain commitment from Owner/Operators. Respect and recognition (e.g., crew and manager schedules, reward and recognition program)Resources to get the job done (e.g., uniforms, crew room, equipment to get job done). Values and Leadership behaviors (e.g., appropriate policies and procedures, crew and manager communications, act on issues raised by crew and managers appropriately, employee commitment survey and action plans). Competitive Pay and Benefits (e.g., communication and execution of wage and review program for crew and managers and ensures performance reviews process).Learning, development and personal growth (e.g., crew orientation, crew training through CDP, and management training).
Minimum Requirements	7+ years in Supervisory Role within Restaurant Operations. QSR experience preferred. Must be willing to relocate.
Country	United States
State	Tennessee
City	Memphis
Requisition Number	2724BR
EOE Statement	McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.