Posted Position Title Senior Manager, Crisis Management

Job Number	1886311
Business	GE Capital
Business Segment	Capital - Retail Finance
About Us	Position can be located in one of the following GECRB locations: Draper, UT; Atlanta or Alpharetta, GA; Kettering, OH; Stamford, CT, Charlotte, NC GE Capital’s Retail Finance business is among the country’s most successful retail lenders, with more than 75 years of experience in consumer financing. The business, which originates loans as a unit of GE Capital Retail Bank, provides credit card programs to retailers and consumers in the United States and Canada. We build better businesses through customized private label and bankcard credit programs to national and regional retailers in the U.S., as well as private label credit card programs, promotional and installment lending, bankcards and financial services for consumers through dealers; national, regional and independent retailers; contractors; manufacturers; healthcare practices; and service providers across nearly 20 industries. At GE Capital Retail Finance, we are committed to being an employer of choice, offering competitive rewards, compensation and benefits. When you join our team, you become part of a stimulating work environment with vast opportunities to sharpen your skills and embrace new leadership challenges. GE provides tools to enable you to build your development and chart your own career path. As a member of the GE Capital Retail Finance team, you'll join over 8,000 colleagues who are passionate about their work! The United States has regulations that govern the hiring of current or former U.S. Government employees. If you currently work for (or have in the past) the U.S. Government (in any capacity), you may have certain responsibilities under these regulations and certain restrictions may apply to your potential employment with GE. Therefore, if GE regarding a position of employment contacts you, and you have worked for the U.S. Government at any time, please immediately inform the GE representative of this fact.
Career Level	Experienced
Function	Financial Services Operations
Function Segment	Operations Strategy
Location(s) Where Opening Is Available	United States
Relocation Expenses	No
Role Summary/Purpose	GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Manage efforts to plan for, train, respond to, and recover from life safety and business disruption threats that may impact GE Capital Retail Bank (GECRB)’s people, technology, and facilities. You will be responsible for crisis management program standards and execution consistent with program policy and regulatory guidance, as well as collaboration with internal partners to anticipate and effectively mitigate safety and business continuity threats.
Essential Responsibilities	Implement and maintain crisis management program components consistent with policy and regulatory guidance. Examples include: risk assessment, contingency planning, exercises, reviews, and training. Be accessible on a 24/7 basis for immediate remote response to incidents affecting GECRB. Serve as a primary crisis response manager and resource to site Crisis Management Teams and company-wide crisis response groups during potential or actual incidents impacting GECRB’s people, technology, and facilities. Advise when need arises to activate plans. Prepare crisp summaries of Crisis Management and other response team meeting outcomes during assessment and activation periods. Work with Business Continuity and IT DR colleagues to conduct training and exercises that integrate crisis management, business continuity, and disaster recovery program capabilities. Identify and communicate needed program activities, incident response capability gaps, and other issues. Develop and present awareness programs to employees on hazard vulnerabilities, crisis management, and related life safety topics.
Qualifications/Requirements	Bachelor’s degree or 10+ years work experience within the financial services industry. 5+ years experience in Business Continuity Planning or Crisis Management 2+ years experience in a leadership role in a financial industry crisis management program Experience with LDRPS or other business continuity planning software, automated emergency notification systems, and incident management tools YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT Eligibility Requirements : All applications for employment must be submitted through either http://www.gecareers.com or the Career Opportunity System (COS) to be considered You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process If currently a GE employee, you must have been in your current position for at least 6 months (AP) or 24 months (PB or greater), have at least a "consistently meets expectations" performance rating and have the approval of your manager to post (or the approval of your manager and HR to apply if you don't meet the time-in-job or performance requirement) Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Additional Eligibility Qualifications	GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics	5+ years’ experience in Business Continuity or Crisis Management, preferably in Financial Services Experience in managing large-scale disruptive incidents for a financial service firm. Strong leadership skills and an ability to lead in a cross functional environment. Strong interpersonal, oral, and written communication skills. Strong project management and execution skills, with a high attention to detail and providing consistently high-level services. Strong analytical, organizational, and decision-making skills, particularly under stressful conditions. Experience in managing large-scale disruptive incidents for a financial firm. Knowledge of Incident Command System or similar crisis response structures. CEM, DRII, or BCI certification.
Section 19 Job	YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.