Sr. Compliance Manager, Commercial Banking

• Company

  Citizens Financial Group, Inc.

• Location

  USA-MA-Boston

• Remuneration

  Competitive

• Position Type

  Permanent

• Employment type

  Full time

• Updated

  27-Oct-2013

• eFC Ref no

  1295037

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Responsibilities

A Senior Compliance Manager is the independent compliance partner to a specific CFG Business Division/Unit and is responsible for ensuring that the Business Compliance Program (Program) appropriately addresses the regulatory risks relative to the Division/Unit's business activities.  As a Compliance leader, working within the RBS-CFG Compliance function, the Senior Compliance Manager will be co-located with the relevant business and actively engaged to compliance and AML advice, monitoring and oversight of an effective Program.

The Sr. Compliance Manager will collaborate with the respective Director of Compliance to foster an open and honest risk management and compliance culture across the Business Division/Unit and ensure timely reporting and escalation of regulatory risk issues to the Senior Compliance Officer and Business management.

Primary duties include:

Collaboration with Business Partners

• Partners and collaborates for success with Business management, Business Unit Risk Management, Legal and RBS-CFG Compliance colleagues to ensure timely identification, mitigation, resolution and reporting/escalation of existing, emerging and upstream regulatory risks and issues.  Drives a culture of accountability and compliance, and works with Business Units to ensure compliance with applicable banking laws, rules, regulations, and supervisory guidance.
• Serve as an independent advisor to Business Units colleagues and risk management; participates in Business management, risk and strategy meetings and provides regulatory risk advice, updates on regulatory developments and reports on "State of Compliance" to respective Senior Compliance Officer.
• In tandem with the Senior Compliance Officer, partners with the Business to develop and review policies, procedures, standards, and marketing materials that meet existing and newly developed regulatory requirements and oversees compliance advice and sign-off.
• Oversees compliance advice and sign-off on new Business initiatives, new products & services and process changes.

Compliance Strategy

• Collaborates across RBS-CFG Compliance, to synthesize and communicate a comprehensive view of regulatory risk to management; implements robust compliance monitoring/surveillance programs.
• Assists Regulatory Relations in coordinating regulatory examinations, advises on Action Plan design to address regulatory findings and tracks timely remediation of the regulatory issues.
• Establish and continuously improve upon camaraderie and strategy with Business management, Business Unit Risk Management, Legal and Compliance colleagues to ensure an open, adequate and effective risk mitigation culture.
• Coordinate with the Directors of Business Unit Risk Management to advance the culture and effectiveness of a synchronized approach to risk management in respect of current, new or emerging applicable banking law and regulation as well as internal corporate compliance policy and procedures.
• Consult with the Business Management and Compliance Officer(s) regarding the design and implementation of key strategic initiatives and business change by providing tactical regulatory/compliance advice and recommendations.

Research and Analysis

• Research and analyze compliance trends and industry benchmarking to prepare for and monitor upstream risks and issues while reporting to executive management at Business Line Risk Committees as well as to RBS Group Risk Management on effective mitigation strategies.

Colleague Engagement and Development

• Ensure that Compliance Officer(s) are properly engaged and positioned to enable the supported business to remain current with laws and regulations in tandem with RBS-CFG's strategic goals as well as industry best practices.
• Lead, motivate, manage, and develop Compliance staff; assess and escalate resourcing needs, recruit and make hiring recommendations, complete performance evaluation and lead talent management for team.  Improve employee engagement while advancing teamwork, transparency, and accountability.
• Maintain financial accountability for the Compliance staff budget and expenses.
• Demonstrate a 4 level for the following Performance Excellence Framework capabilities:
  • Achieving Excellence
  • Inspiring
  • Collaborating for Success

Management

• Provide feedback to direct reports on a regular and ongoing basis; set goal and measurements to assess completion of goals
• Hire, discipline and separate direct reports colleagues
• Coach and mentor colleagues for professional development
• Assess strengths and development areas of team and direct reports and accurately relay to upper management

Qualifications

• Bachelor degree in Business or related discipline required; Master or law degree preferred
• Certified Regulatory Compliance Manager designation preferred
• 10+ years of experience working in a large, complex financial service organization; prior experience working with regulatory agencies, including OCC, FDIC or State agencies required
• Proven ability to lead and engage with Executive Management and regulators
• Strong leadership, communication, and collaboration skills, including the ability to work effectively with others at all levels across the organization and provide authoritative guidance to management and staff within the organization.
• Strategic vision and organization/marketplace awareness.
• Strong working knowledge of the compliance risks associated with the Business Division/Unit product and service mix and a track record of partnering with business management to implement effective compliance programs.
• Problem solving skills as well as flexibility and adaptability are of key importance.
• Commitment to development and career advancement of diverse workforce.

Hours and Work Schedule

Hours per Week:   40
Work Schedule:    Monday-Friday 8:00AM-5:00PM



Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

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