SO-Acct Opening&Control Splst Job

• Company

  BNY Mellon

• Location

  USA-PA-Pittsburgh

• Remuneration

  Competitive

• Position Type

  Permanent

• Employment type

  Full time

• Updated

  27-Oct-2013

• eFC Ref no

  1299025

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SO-Acct Opening&Control Splst (Job Number: 1314948)

Description

Under close supervision Account Opening & Control Specialist is responsible for setting up account information on TAS, CORE, GSP, SGA, DataStore, ICI and INFORM for specific business units and clients following specific process instructions. Works with various business units to handle exception processing and complete updates to the CORE database and ensures all accounts are opened/closed in a timely and accurate manner. Enters data and sets up from domestic and global clients in various software applications from client services any changes or modifications and monitors and verifies codes. Receives correspondence via emails or requests from core applications and responds to changes and modifies or sets up accounts with address changes, codes etc. Reviews, verifies, evaluates clients actions and escalates to manager any issues that need further investigation. Monitors various databases daily to ensure all changes are updated and modified in order to meet client performance standards and service level agreements and to minimize risk. Opens and enters applications from various countries involving intricate detail to ensure trades get processed in time. Involves understanding of foreign exchange and deadlines. Extrapolates information from numerous applications and runs reports. May summarize information and provide to manager.

Qualifications

HS Diploma. Associates Degree preferred. Office/customer service/banking experience. Opening accounts/customer service processing in a financial institution preferred. Mathematical, detail oriented, customer service focused, organized, ability to meet deadlines. PC proficiency and appropriate software applications. Good verbal communication skills.

Primary Location: Pittsburgh, PA, US
Internal Jobcode: 29998
Job: Operations
Organization: Global Securities Ops-HR06423

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