Tuesday, 11 March 2014

Date: Feb 27, 2014
Location: New York, NY, US
Senior Manager - Internal Audit Quality Assurance - Internal Audit Group-14002382

Description
The Internal Audit Group (IAG) is a worldwide function with over 150 team members and offices in 7 countries. We are comprised of assurance and risk professionals with diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting and banking operations. The IAG organization consists of 14 audit teams aligned with the business units and staff groups along with a professional practice and quality assurance team and a reporting and regulator relations team. All teams report into the General Auditor who reports directly to the American Express Company Audit and Risk Committee and administratively to the Chairman and Chief Executive Officer.

The Audit Professional Practices team is responsible for maintaining and enhancing practices, policies and tools used by the Internal Audit department globally. This team centrally manages the Audit Department’s core business processes, partnering with senior members of the department to continually enhance these functions. The primary responsibilities of the team include maintaining audit practices and supporting tools, quality assurance, internal and external reporting, department technology infrastructure and support, and department training.

The candidate must be a self-starter with a proven track record of multi discipline team experience and possess outstanding analytical, presentation, communication and facilitation skills. The candidate must be able to work in a fast- paced, cross-functional results oriented climate and quickly get to the root cause of nonconformities to provide value added solutions and corrective actions to a wide range of problems.

Responsibilities:
- Assist the Director, Quality Assurance in managing and maintaining all aspects of the IAG Audit Methodology and integrate QA improvement opportunities into methodology documentation, training materials and other resources
- Track corrective action plans associated with QA reviews and monitor action plans to ensure timely remediation
- Management of the Audit Methodology policies and procedures including periodic refresh and changes as needed
- Design and deliver audit-related training program components to diverse groups of auditors with varying levels of experience based on QA results.
- Ensure training programs meet compliance requirements with current procedures regarding Continuing Professional Education (CPE) and ensures CPE certificates are appropriately issued and reported
- Deliver scorecard metrics to the organization to measure impact and effectiveness of training activities
- Manage day-to-day employee communications initiatives, including maintenance of the IAG website and periodic e-mail newsletters. Support various executive communications efforts when needed
- Assist with external benchmarking activities and maintain awareness of current, best-in-class internal audit practices
- Participate in other projects as needed

Qualifications
- Six years or more in the banking industry within a public accounting, finance, internal audit and/ or quality assurance function.
- BA, BS, or equivalent degree in accounting or finance relevant field, advanced degree in Accounting, Finance, Business, or related field preferred
- Professional Certification (CIA, CPA, or equivalent)
- Understanding of regulatory, accounting, financial industry guidance and best practices relevant to the business, including technology implications
- Knowledge and experience in control theory and professional auditing practices
- Understanding of business technologies and its impact to control practices
- Effectively integrates business, operational, technological, and financial components in audit work
- Ability to identify problems and recommend solutions to complex control, financial, or technical issues
- Strong written and verbal communication skills to deliver high quality, actionable feedback on a variety of complex issues to management on control issues and potential solutions to close control gaps
- Effectively works independently within a team construct, while supporting teamwork and achievement of team objectives

Job: Finance
Primary Location: US-New York-New York
Schedule: Full-time

Job Segments: Audit, Internal Audit, Quality, Law, QA, Finance, Legal

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