Account Manager (Dallas, Houston or Denver) - DAL0023B US-TX-Houston

Description 

Job summary

 

As Business Development Accounts Supervising Associate, you'll proactively manage and track all activity for some of Ernst & Young's most important accounts. You'll create and maintain relationships within client account teams, and serve as the central point of contact for all information on accounts. In this role, you'll receive minimal supervision, and work independently within your area of expertise.

 

Responsibilities

• Co-lead account team meetings, setting the agendas and providing updates on the accounts, as well as on the team's activity
• With the account team leader, co-manage the sales pursuit process. Manage aspects of the pursuits process to tight deadlines (e.g., account research, proposal writing, oral presentation preparation)
• Provide insights and recommendations relevant to the marketing strategy for a particular account
• Maintain account plans, and regularly review these against established milestones and targets.  Follow up action items, by tracking progress against deadlines
• Work with Finance on reporting for account(s), and actively maintain sales pipelines in the Status Tracking and Reporting System (STARS) database
• Provide account team(s) with relevant knowledge on the target/client, its industry and its competitors, by collecting information from established sources. Store account team information in a database or a website
• Establish protocols for assessing service quality for accounts. Serve as an interviewer for such assessments
• Maintains industry and specialty knowledge and expertise
• Integrate the strategies for information and accounts to encourage team members to work more closely together
• Act as project manager for specific accounts, coordinating day-to-day activities

 

Knowledge and skills requirements

• A strong executive presence
• Demonstrated understanding and application of the principles and practices of account management
• Strong organizational skills and attention to detail
• English language skills - excellent written and verbal communications
• Ability to manage multiple priorities concurrently
• Knowledge of the account management, relationship tools and processes of a professional services firm 

  

Experience

• Senior level of experience with Microsoft Office
• A minimum of 5 -7 years related experience; previous sales, marketing or project management experience is desirable

 

Education

• Bachelor's degree or equivalent experience

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