Sr Systems Engineer

Job Location:

Provides high-level technical expertise in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions. Technical emphasis is on hardware capabilities, software requirements and systems integration. Makes technical and sales presentations to customer's technical staff and senior management. Understands EMC and competitive technology and business applications within the assigned market. May assist in the development of responses to customer requests and proposals as required. Conducts research, answers questions and removes objections that arise in a sales campaign. Applicable markets: Enterprise, Commercial, Partner, Specialist/Practice

• Assists the Sales Team to develop and implement specific account penetration strategies, produce account specific product and service and sales plans.


• Uses knowledge of competitive solutions to effectively address and dispel customer objections to EMC solutions, and train the account team.


• Develops relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate. Strategizes and executes technical sales calls


• Configures and documents EMC software, hardware and service solutions to meet customer and sales objectives. Completes required presales documentation quickly and accurately.


• Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. Assumes a support role in District Sales and Services Leadership Meetings.


• Presents and markets the design and value of proposed EMC solution and business case to customers, prospects and EMC management. Participates in mentorship of more junior TC family members.


• Possesses strong, detailed product/technology/industry knowledge. Knowledge of job associated software and applications. EMC Proven Professional Certification desired.


• The role may have one of the additional sets of "specialty" responsibilities as required by the hiring manager:
  APPLICATIONS
  Oracle
  * Deep understanding of Oracle Database (multiple versions), RAC, Middleware and Oracle Applications.
  * Possesses deep knowledge of products, tools, services, messages and content associated with Oracle solutions
  * Solid understanding of replication technologies required.
  Microsoft Exchange
  * Four to six years experience as a Microsoft technology consultant, Exchange services consultant, business development manager or systems engineer.
  * Solid knowledge/experience of Microsoft Windows and Exchange consolidations & migrations, messaging industry trends and competitive offerings.
  * Solution selling experience in a product or services led organization required.
  * Understanding of Exchange 200x required.
  * Understanding of replication technologies required.
  SAP
  * Comprehensive understanding of SAP applications, SAP NetWeaver, BASIS administration, and SAP infrastructure (database, operations) support
  * Possesses knowledge of products, tools, services, messages and content associated with SAP solutions they are asked to support
  SQL & Sharepoint
  * Four to six years experience as a Microsoft technology consultant, SQL Server + SharePoint services consultant, business development manager or systems engineer.
  * Solid knowledge/experience of Microsoft Windows and SQL Server + SharePoint consolidations & migrations, messaging industry trends and competitive offerings.
  * Solution selling experience in a product or services led org.
  * Solid understanding of MS SQL Server and SharePoint.
  * Solid understanding of replication technologies required.


• MAINFRAME
  General Skills
  * Experience building mission critical storage architectures and infrastructure that meet or exceed customer requirements
  * Candidates responsibilities should include involvement with the following activities:
  o Technology assessments, evaluations and recommendation
  o Project Planning and Budgeting
  o Data Center Migration and/or Consolidation
  o Capacity Planning & Performance Management
  o Change Control and Problem Resolution processes
  Disk Based
  * Pre-Sales skills with the different vendors disk offerings (HDS, IBM, EMC, STK)
  * Knowledge of Replication SW and HW. (RDF, PPRC, XRC, Global Mirror, HUR)
  * SSD, Flash, different drive technologies and which workload profiles go with which technology
  * Excellent presentation skills in front of all levels of IT, from Ops, 1st line mgr, C, D V level mgrs
  * Working knowledge of MF DASD tools. (RMF, GTF, SMF, etc)
  * Knowledge of all SMS, HSM, DFP, DFDSS, ICKDSF products.
  * FICON and ESCON knowledge preferred
  * I/O Gen process familiarity
  * Customer focused on solution
  * Performance background preferred
  * Prior SE experience at one of the main vendors (STK, IBM, EMC, HDS, Amdahl), a plus
  * Ability to fit into the "EMC Effect" culture

Job ID: 118803BR

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