Job details
Nordstrom Rack is a division of Nordstrom, a fashion specialty
retailer founded on a simple idea: offer customers the best possible
service, quality, value and selection. In anticipation of future
openings, we are looking for flexible, customer service focused
individuals to provide sales and support assistance to various
departments as assigned.
Nordstrom Rack is where customers go for top-of-the-line Nordstrom
fashion and accessories at fabulous values. When you work for Nordstrom
Rack, you'll enjoy flexible hours, a friendly atmosphere and competitive
pay and benefits. You'll also be a part of a team that is committed to
supporting your career goals.
We are always looking for exceptional people who share our love for
the customers we serve, the merchandise we sell and the work we do!
Nordstrom Rack offers rotating sales and support positions that
assist all departments within our stores. The ideal candidate is
flexible and thrives in a changing environment.
Responsibilities
- Assist customers with sales, returns and other transactions
- Assist coworkers with sales, returns and inventory control processes
- Maintain an awareness of key fashion trends and product knowledge in order to assist customers with purchase decisions as necessary for all departments
- Maintain the cleanliness of the sales floor and cash wrap area
- Answer telephones and direct customers to the appropriate contact
- Restock the sales floor and complete other departmental duties, as necessary
- Greet customers in a timely, professional and engaging manner
- Open new Nordstrom Fashion Rewards accounts as a means of building customer relationships
- Work as a team player to ensure each customer receives the best service possible
Qualifications
- High School diploma, or equivalent, preferred
- Ability to communicate clearly and professionally with customers and coworkers
- High level of accuracy, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- Strong problem-solving skills
- Strong computer proficiency and comfortable learning new computer applications
- Strong organizational, math and written communication skills
- High level of ownership, accountability and initiative
- Open to working in various departments throughout the store
- Ability to work a flexible schedule based on department and store needs
There are many career opportunities at Nordstrom. However, we ask
that you apply just to the position for which you are most qualified.
We’re happy to discuss other open positions should you interview with
us.
Since 1901, Nordstrom has offered a wide variety of quality
apparel, shoes and accessories for men, women and children at our stores
across the country. We're proud to be named to Fortune™ magazine's list
of '100 Best Companies to Work For.' We believe this recognition comes
from our desire to empower our employees to set their sights high and
deliver exceptional service to customers.
As a Nordstrom employee, you can feel confident that your health
and well-being are among our highest priorities. We offer a
comprehensive, flexible employee benefits package that includes
medical/vision and dental coverage, a generous merchandise discount, an
employer-matched 401(K) savings and profit sharing plan and much more.
We are an equal opportunity employer committed to providing a diverse environment.
The above information has been designed to indicate the general
nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as a
comprehensive inventory of all duties, responsibilities and
qualifications required of employees assigned to this job. No visa
sponsorship is available for this position.
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