Job Description Medical Office Administrator-20001830

Description   As a Medical Office Administrator you will provide administrative support to the onsite Health Care Center (HCC) by answering incoming phone calls and scheduling appointments.   Your responsibilities will include: Greeting and registering patients and visitors in a prompt and pleasant manner, determining their needs and responding accordingly.  Verifying accuracy of patient demographics. Ensuring that patients complete HIPAA and other required paperwork prior to being checked in by clinical staff.  Scheduling patient appointments, to include scheduling lab tests for HCC physical exams and lab tests for HCC and outside providers, immunizations, skin procedures, IUD removal/insertion, lactation consults, Newborn Observation Exams, physical therapy and psychology;   Screening telephone calls, handling multiple lines and problems concurrently; recording and routing messages; and answering routine questions. Electronically routing incoming scanned correspondence. Printing, pulling and distributing paper encounter forms. Following HIPAA confidentiality, privacy and security rules and HCC policies when handling protected health information. Maintaining an orderly, neat, clean and professional front desk area and waiting room. Performing other duties as assigned. Qualifications     Essential High school diploma (GED). 4 years of medical office experience in a primary care office setting with patients of all ages, to include handling a large quantity of patient phone calls and determining their priority. Experience scheduling and messaging using an electronic system. Additional Sound knowledge of medical office procedures. Excellent communication skills and telephone etiquette. Excellent customer service orientation. Good clerical skills. Ability to read and write with correct grammar and spelling. Ability to handle multiple telephone calls which may include emergency situations and the ability to determine priority when scheduling patient appointments. Ability to operate basic office equipment. Preferences Completed coursework related to medical office administration. Previous/recent experience with Allscripts Professional PM and EHR. 4+ years of medical office experience in a busy primary care practice with nurse practitioners, physicians and a patient population of newborns to elders. Additional Information   SAS is an Equal Opportunity/Affirmative Action Employer M/F/D/V   The level of this position will be determined based on the applicant's education, skills and experience.   To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.   Resumes may be considered in the order they are received.   SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. Job  Employee Support Primary Location US-NC-Cary Organization  SAS Institute Inc. Job Posting  Jan 17, 2014, 8:00:00 AM Unposting Date  Jan 18, 2014, 7:59:00 AM * Classification Full-time Apply