Job details
- Competitive
- New York < NY < USA
- Permanent, Full time
- Macquarie Holdings
- 27 Jan 14
Manage the eDS team on a day to day basis including work prioritisation, budgeting, scheduling and tracking of activities
· Key Responsibilities:
o Manage the eDS team on a day-to-day basis, including work prioritisation, scoping, budgeting, scheduling and tracking of activities (project implementations, BAU, 3 rd level support, and technology upgrades/platform maintenance activities) and service level management
o Coordinate business and technical requirements and their implementation with the teams involved in the maintenance and delivery of the platform
o Resource management (permanent, contractor & vendor, shared services and cross locations) - demand/supply, activities, career and performance
o Create and ensure ongoing maintenance of service roadmaps within the service
o Work with the respective business groups, stakeholders and relevant forums to understand and analyse service project & BAU demand and requirements
o Support the creation of project documentation, including project initiation documents, project reviews, benefit realisation, project status reporting etc.
o Identify & escalate risks and issues for senior management attention as appropriate
o Organise and manage technical and business forums with the stakeholder groups
o Coordinate activities with application vendors and external service providers as required
Perform other additional duties as a member of the extended leadership team in Corporate Delivery required to support the effective management of the division.
Experience Required:
· Experience in managing technology teams (on-shore as well as off-shore)
· Strong stakeholder management up to senior management/executive director level
· Outstanding communication, presentation and organisational skills
· Experience in risk management, in particular information risk management
· Business requirements gathering/analysis and the ability to translate them into end-to-end solution designs, including process as well as technical designs
· Technology adept in particular around risk management/governance, surveillance and discovery applications, cloud and hosted solutions
· An understanding of and experience with surveillance and discovery obligations and platforms (Actiance, Symantec, NUIX or others) would be considered a strong plus
· Ability to document and analyse complex information and data
· Understanding of project lifecycle and project management, including the implementation of new technology applications or applying changes to existing applications
· Professional or tertiary qualification
· Key Responsibilities:
o Manage the eDS team on a day-to-day basis, including work prioritisation, scoping, budgeting, scheduling and tracking of activities (project implementations, BAU, 3 rd level support, and technology upgrades/platform maintenance activities) and service level management
o Coordinate business and technical requirements and their implementation with the teams involved in the maintenance and delivery of the platform
o Resource management (permanent, contractor & vendor, shared services and cross locations) - demand/supply, activities, career and performance
o Create and ensure ongoing maintenance of service roadmaps within the service
o Work with the respective business groups, stakeholders and relevant forums to understand and analyse service project & BAU demand and requirements
o Support the creation of project documentation, including project initiation documents, project reviews, benefit realisation, project status reporting etc.
o Identify & escalate risks and issues for senior management attention as appropriate
o Organise and manage technical and business forums with the stakeholder groups
o Coordinate activities with application vendors and external service providers as required
Perform other additional duties as a member of the extended leadership team in Corporate Delivery required to support the effective management of the division.
Experience Required:
· Experience in managing technology teams (on-shore as well as off-shore)
· Strong stakeholder management up to senior management/executive director level
· Outstanding communication, presentation and organisational skills
· Experience in risk management, in particular information risk management
· Business requirements gathering/analysis and the ability to translate them into end-to-end solution designs, including process as well as technical designs
· Technology adept in particular around risk management/governance, surveillance and discovery applications, cloud and hosted solutions
· An understanding of and experience with surveillance and discovery obligations and platforms (Actiance, Symantec, NUIX or others) would be considered a strong plus
· Ability to document and analyse complex information and data
· Understanding of project lifecycle and project management, including the implementation of new technology applications or applying changes to existing applications
· Professional or tertiary qualification
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