Job Description
Nordstrom
is a fashion specialty retailer founded on a simple idea: offer each
customer the best possible service, quality, value and selection. We are
looking for talented individuals to provide personalized shopping
experiences for customers.
From attentive salespeople to meticulous tailors and innovative
merchants, our teams are comprised of talented people who work hard to
delight the customer. When you join a Nordstrom Store, you are welcomed
into a family dedicated to creating memorable and rewarding shopping
experiences for our customers.
Nordstrom offers selling positions in Personal Touch that include
personal stylists. This individual will cross sell from all departments
in the store to meet your customers' needs. The ideal candidate is
motivated, enjoys working one on one with customers and thrives in a
commissioned sales environment. If you share our love for the customers
we serve, the merchandise we sell and the work we do, this is a place
for you to build a rewarding career.
Responsibilities
- Maintain a fashionable professional image and be a customer service role model
- Consistently seek new fashion and product knowledge to act as an expert for the customer
- Search for innovative ways to increase business through use of Personal Book, store traffic, customer referrals, website requests and personal networking
- Provide expertise and honest confident feedback regarding merchandise style and fit
- Wardrobe every customer
- Use directive selling skills through cross, team and on-line selling to promote key items, latest trends, new arrivals and replenishment basics
- Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events
- Demonstrate leadership in your home based department while selling throughout the entire store
- Set and achieve personal daily, monthly, yearly and special event goals
- Develop an extensive personal clientele
Qualifications
- Superior selling skills
- Confident in selling all price points in all departments
- Proficiency in basic computer skills
- Proven ability to set and achieve sales goals
- Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
- Proven ability to develop extensive relationships with customers
- Knowledgeable and enthusiastic about high-end, designer fashion
- Strong organizational and follow-through skills
- Excellent communication and interpersonal skills
- High level of ownership, accountability and initiative
Since 1901, Nordstrom has offered a wide variety of quality
apparel, shoes and accessories for men, women and children at our stores
across the country. We're proud to be named to Fortune™ magazine's list
of '100 Best Companies to Work For.' We believe this recognition comes
from our desire to empower our employees to set their sights high and
deliver exceptional service to customers.
As a Nordstrom employee, you can feel confident that your health
and well-being are among our highest priorities. We offer a
comprehensive, flexible employee benefits package that includes
medical/vision and dental coverage, a generous merchandise discount, an
employer-matched 401(K) savings and profit sharing plan and much more.
We are an equal opportunity employer committed to providing a diverse environment.
The above information has been designed to indicate the general
nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as a
comprehensive inventory of all duties, responsibilities and
qualifications required of employees assigned to this job. No visa
sponsorship is available for this position.
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