Posted Position Title Lead System Analyst – Service Delivery

Job Number 1903164 Business GE Capital Business Segment Capital - Americas About Us GE Capital Americas: At GE Capital Americas, we’re redefining what’s possible. Whether it’s providing financing to purchase, lease and distribute equipment, or supplying our clients with the capital needed for their real estate and corporate acquisitions, refinancing and restructurings, the GE Capital Americas teams are dedicated to turning imaginative ideas into leading financial products and services that support the success of businesses worldwide. GE Capital Americas is the top leasing company in North America and a leader in U.S. corporate finance. Here you’ll work with the most talented people in the industry, employing world-class processes to execute projects with real impact. If you’re an enthusiastic self-starter and a driven, creative, flexible problem-solver, then join GE in creating the next generation of financial products that will keep the world of business moving forward for generations to come. imagination at work… GE is an Equal Opportunity Employer. GE offers a competitive salary, outstanding benefits & the professional advantages of an environment that supports your development & recognizes your achievements. GE offers an inclusive environment where employees have the opportunity to succeed and diversity is embraced as a competitive advantage in the marketplace. The passion that our people bring to their work extends to their private worlds, and GE encourages a healthy balance between the two. GE values education and is dedicated to providing the tools and training for your professional development. Career Level Experienced Function Information Technology Function Segment Computing Operations Location(s) Where Opening Is Available United States U.S. State, China or Canada Provinces Illinois City Chicago Postal Code 60661-3671 Relocation Expenses No Role Summary/Purpose GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Serves as Lead technical expert on assigned area's applications. Responsible for driving Incident, Problem resolution,maintenance of application programs, and interfaces. Liaises with technical teams and business teams to support A suite ofbusiness critical applications. Demonstrates command of AS400, Wintel, platforms, and web based applications Essential Responsibilities Act as incident Manager Lead and triage and resolve complex production incidents for resolution within agreed upon Service Level Agreement (SLAs). Investigate and triage incidents and problems and drive resolution with partners, vendors and technical teams. Drive root cause for Problem resolution of any production incidents. Provide evidence and participate in all governance, risk, a compliance initiatives and audits Communicate and manage critical notifications to all partners, and technical teams. Schedule and coordinate maintenance, job batch scheduling, and end of month/quarter/year activities Leads and coaches the business and internal IT team in ad-hoc analysis to solve complex production processing and business-related issues. Ensures daily batch and online processing are complete and on time, and that the mainframe operates within performance standards. Takes ownership of the workload; analyzing and recommending changes and enhancements. Responsible for assessing the deliveries of new developments to determine the impact on the existing production workload and recommend solutions. Qualifications/Requirements Basic Requirements: Bachelors degree in Computer Science (or 4 years equivalent work experience) with 4+ years IT experience 4+ AS400 / Citrix infrastructure 4+ years Windows Server experience, specifically with setting up and configuring IIS services, HTTP, FTP, and html and XML processes. Eligibility Requirements: Must submit your application for employment through COS (internal candidates) or www.gecareers.com (external candidates) to be considered for this job opening. Must have unrestricted authorization to work in the United States. Must be willing to comply with pre-employment screening, including but not limited to, drug testing, reference verification and background check. Legal authorization to work in the United States is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Other : Section 19 Eligible; Must be 18 years or older; Must have unrestricted authorization to work in the United States; Must be willing to submit to a drug test, and background investigation as a part of the screening process Additional Eligibility Qualifications GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Desired Characteristics Excellent written and english speaking communications skills Self-start capability to troubleshoot issues with limited L3 involvement Shell scripting Familiarity with SMTP , FTP, SFTP and other communications methodology Familiarity with zip, tar, ps, etc Ability to use vi to edit files Experience with using personal written/verbal communication, organization and leadership skills. Experience as a cross-functional team player working across a matrixed organization. Experience utilizing SQL. Experienced in the application of six sigma process and rigor. Section 19 Job YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.

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