The DC Operations Manager is
responsible for the success of assigned functions within a complex
distribution center environment to ensure that it is an outstanding
place to work. The DC Operations Manager may be responsible for the
supervision of one or more of the following: Inbound Operations
(Unloading and Receiving), Warehouse Operations (Pick-Pack, Break-Pack),
Outbound Operations (Loading), Transportation Operations (Yard, Carrier
Relations) and/or Office Operations (e.g., Transportation Coordinators,
Customer Service Associates, General Office Associates). The DC
Operations Manager works with the General Manager or DC Assistant
General Manager to develop strategies and objectives to maximizing
productivity and leverage expenses for the Home Depot distribution
center. DC Operations Managers must analyze trends, solve problems and
motivate and develop themselves and associates in order to maximize
contribution to the DC success - typically manages through several
Supervisors to achieve results from a large number of hourly associates.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
Managing to ensure operational excellence in all warehouse areas,
efficient operations of warehouse management system(s) and related
equipment, inventory is received appropriately and efficiently and
safely processed in the warehouse, proper layout of warehouse and
product placement, and proper maintenance and organization of all
warehouse areas so that it's appearance is conducive to creating a
perfect load for our Stores and Customers
Assists GM or
AGM with the evaluation of the effectiveness of and recommends
alternatives for work methods, procedures, controls and staffing to
achieve accurate and timely movement and processing of product; manage
to ensure warehouse layout is optimally aligned for maximum efficiency
as seasonality and inventory needs require.
Assists GM
and/or AGM with the DC's financial, operational, people and process and
service related objectives to drive continuous improvement and
efficiency gains to reduce overall cost-to-serve; leads associates, and
peers to anticipate and solve problems and plan for upcoming events,
seasonal changes, etc. Depending on DC, may assist in management of 3PL
provider to ensure optimal performance and metrics are achieved.
Coaches, trains, and develops Associates informally and through formal
training programs, providing both informal (e.g. on-floor coaching) and
formal (e.g. written evaluation) job performance based feedback.
Maintains a union free work environment by creating an employee-centered
work place that demonstrates care and concern for all Associates.
Ensures a culture of safety throughout the organization by following
Home Depot safety policies and procedures - monitor DC safety, physical
security and operational metrics on a daily, weekly and monthly basis
Depending on need, may work with the GM to manage relationship with
#3PL onsite delivery or transportation agent for all outbound loads,
review transportation carrier performance with transportation Associates
NATURE AND SCOPE
Reports to DC General Manager I/II or Assistant General Manager
Accountable for direct supervision of the work activities of others.
In addition to personnel issues -- including selection, termination,
performance appraisal and professional development of subordinates.
ENVIRONMENTAL JOB REQUIREMENTS
MINIMUM QUALIFICATIONS
Must be eighteen years of age
Must pass the Drug Test
Must pass the Background Check
Must pass pre-employment tests if applicable
EDUCATION REQUIRED
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
YEARS OF RELEVANT WORK EXPERIENCE - 2
PHYSICAL JOB REQUIREMENTS
Requires
intermittent periods during which continuous physical exertion is
required, such as walking, standing, stooping, climbing, lifting
material or equipment, some of which may be heavy or awkward.
ADDITIONAL QUALIFICATIONS
Ability to work a flexible schedule. Ability to be on-call at various times. Must be able to work weekends and holidays.
Must be open to relocation. Because of the nature of Retail
Distribution, your flexibility to relocate will translate into increased
opportunities for advancement.
PREFERRED QUALIFICATIONS
Bachelors Degree concentrating in Operations Management, Business or Supply Chain
Proficiency in Microsoft Outlook, Word and Excel software applications
Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).
KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES
Acts with Integrity: Demonstrates responsible, ethical and honest
behavior in all Home Depot roles, tasks and responsibilities; models The
Home Depot values.
Problem Solving: Reacts quickly and
appropriately to problems in the DC; follows-up in a timely manner to
issues not immediately resolvable; ties all loose ends.
Customer Driven: Creates a customer-focused environment in which
excellent service is provided to all Customers; sees business through
the eyes of the Customer.
Gets Things Done: Motivates
self and others to accomplish important objectives despite a complex
environment and multiple demands; creates a sense of urgency; delegates
appropriately.
Communicates Effectively: Communicates
clearly and concisely with all audiences; keeps others informed and
listens carefully to input and feedback; adapts messages to fit
audience.
Plans Strategically: Demonstrates the ability
to determine goals, direction and action steps necessary to maximize
short-term and long-term.
0 comments:
Post a Comment