Gifting Coordinator

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Job: Customer Service

Primary Location: United States of America-South Carolina-North Myrtle Beach

Employee Status: Regular

Type of Employment: Full-time

Business Unit: WVO - Sales-Marketing

• Market and sell concierge services such as: show tickets, adventure rides, limo services, etc. from a 3rd party
• Know and understand Myrtle Beach shows and entertainment
• Full understanding of directional Myrtle Beach information - general directions, landmarks, restaurants etc.
• Provide exceptional customer services to guests and co-workers
• Communicate effectively with various internal departments
• Accurate data entry and spreadsheet information
• Provide excellent customer service to all guests that approach work area
• Answer telephones and questions in a pleasant and professional manner
• Light office work (copy, fax, mail)
• Other duties as assigned. 

Qualifications

• Two to three years customer service experience, with emphasis on concierge services
• Professional business appearance, positive and upbeat attitude and effective communication skills
• One or more years cash handling experience
• One or two years of intermediate level knowledge of Microsoft Word and Excel
• Must work well in a fast paced high energy environment.  
• Must be able to stand for long periods
• Ability to adapt to constant change
• Must have the ability to multi-task with good organizational skills
• High School diploma/GED required - College degree preferred
• Golden Pineapple preferred.
• Must be able to pass drug screen and background check.

If qualified and interested in this position, please contact Kim Nobles at kimberly.nobles@wyn.com. 

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