Cook - Wyndham Grand Pittsburgh Downtown

A

Job: Hotel/Resort Operations

Primary Location: United States of America-Pennsylvania-Pittsburgh

Employee Status: Regular

Type of Employment: Full-time

Business Unit: Wyndham Hotel Group - Wyndham Hotel Management

The Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

General Requirements

·          Maintain a warm and friendly demeanor at all times.

·          Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

·          Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

·          Must be able to multitask and prioritize departmental functions to meet deadlines.

·          Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

·          Attend all hotel required meetings and trainings.

·          Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.

·          Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

·          Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.

·          Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

·          Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

·          Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

·          Must be able to cross-train in other hotel related areas.

·          Must be able to maintain confidentiality of information.

·          Must be able to show initiative, including anticipating guest or operational needs.

·          Perform other duties as requested by management.

 

Qualifications

 

Physical requirements:

·       Flexible and long hours sometimes required.

·          Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

·          Ability to stand during entire shift

·       Ability to withstand temperature variations both hot and cold.

 

Education & Experience: 

·       High School diploma or equivalent and/or experience in a hotel or a related field preferred.

·       Culinary experience required.

- See more at: http://careers.wyndhamworldwide.com/jobs/details?portal=&unit=id-0&keywords=&country_id=0&state_id=0&city_id=0&category=&sort_by=created&sort_order=desc&num_results=10&schedule=&job_id=889898#sthash.Gilon84e.dpuf