Software Systems Specialist II Job

• Company

  BNY Mellon

• Location

  USA-PA-Pittsburgh

• Remuneration

  Competitive

• Position Type

  Permanent

• Employment type

  Full time

• Updated

  21-Oct-2013

• eFC Ref no

  1282048

See Job Description

Software Systems Specialist II (Job Number: 1312100)

Description

The job holder participates in the design, implementation, integration and support of various mainframe, mid-frame, distributed, web and PC operating systems and ancillary products. S/he works with users and management to analyze user hardware and software needs. S/he also designs, codes and implements infrastructure software by providing solutions and enhancements to support applications and operating systems. S/he coordinates changes to software configurations while keeping down time to a minimum.

Qualifications

Minimum 2 - 4 years experience required. Job holder must have working knowledge of the company's organization's technology practices, standards and procedures and have a solid understanding of the overall software architecture and infrastructure components. S/he must have prior experience with producing detail-level functional requirement documentation and assisting with the selection of the optimal testing environment for specific applications. S/he must also be experienced with coordinating all parties affected by putting new applications into production. S/he must be experienced at addressing a variety of technical (hardware, software or application) problems. S/he must also be customer-service oriented and have effective oral and written communication skills. Job holder must be an experienced problem solver who thinks creatively about solutions and adapts easily to changing priorities. B.S. or B.A. or equivalent work experience required; certification beneficial.

Knowledge, Experience, Training

Have knowledge of the company's total computing environment including major roles, interdependencies, and organizational responsibilities.

Job holder must have in-depth experience with reviewing proposed technology changes, assessing potential consequences and effectively managing wide-impact changes to the production environment.

Has a background in infrastructure and or/or application support.

An understanding and accreditation in ITIL support processes an advantage.

Core Competencies

Team player with good verbal and written communication skills with ability to communicate with people at all levels of the organization.

Ability to remain calm in a stressful and changing environment

Have solid negotiation skills for deconflicting issues and priorities with different support groups.

Should be comfortable working in a dynamic environment with changing priorities and be able to set own priorities accordingly.

Primary Location: Pittsburgh, PA, US
Internal Jobcode: 05253
Job: Information Technology
Organization: Global Info Tech Division-HR06005

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