Posted Position Title Instructional Design, Training Specialist c

Job Number	1876133
Business	GE Capital
Business Segment	Capital - Retail Finance
About Us	GE Capital’s Retail Finance business is among the country’s most successful retail lenders, with more than 75 years of experience in consumer financing. The business, which originates loans as a unit of GE Capital Retail Bank, provides credit card programs to retailers and consumers in the United States and Canada. We build better businesses through customized private label and bankcard credit programs to national and regional retailers in the U.S., as well as private label credit card programs, promotional and installment lending, bankcards and financial services for consumers through dealers; national, regional and independent retailers; contractors; manufacturers; healthcare practices; and service providers across nearly 20 industries. At GE Capital Retail Finance, we are committed to being an employer of choice, offering competitive rewards, compensation and benefits. When you join our team, you become part of a stimulating work environment with vast opportunities to sharpen your skills and embrace new leadership challenges. GE provides tools to enable you to build your development and chart your own career path. As a member of the GE Capital Retail Finance team, you'll join over 8,000 colleagues who are passionate about their work! The United States has regulations that govern the hiring of current or former U.S. Government employees. If you currently work for (or have in the past) the U.S. Government (in any capacity), you may have certain responsibilities under these regulations and certain restrictions may apply to your potential employment with GE. Therefore, if GE regarding a position of employment contacts you, and you have worked for the U.S. Government at any time, please immediately inform the GE representative of this fact.
Career Level	Experienced
Function	Sales
Function Segment	Outside Sales Servicing
Location(s) Where Opening Is Available	United States
U.S. State, China or Canada Provinces	California
City	Costa Mesa
Postal Code	92626-5923
Relocation Expenses	Yes
Role Summary/Purpose	GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Responsible for working with provider experience and training leadership to analyze the training needs of CareCredit providers to optimize use of the program. Expand the use of a Learning Management System to offer a variety of targeted training programs that enhance the provider experience with CareCredit and drive increased use of the program.
Essential Responsibilities	Maintain assigned training documentation (training/operations guides, training bulletins, training resource materials and online training content.) Ensure all assigned training materials (print and electronic media) are reviewed and approved by legal/compliance. Collaborate as needed with third-party providers to develop training materials and support documentation that deliver on organizational and training goals and objectives. Assist in the development of strategies and approaches for new learning initiatives. Design and deliver training programs or training bulletins as necessary. Partner with marketing, sales and operations to define learning objectives and content for new training materials. As necessary, create and manage project plans/timelines for material development. Develop deep subject matter expertise in the CareCredit product and deliver Train the Trainer sessions for field and call center trainers as required. This may include delivery of training to high profile clients when necessary.
Qualifications/Requirements	Bachelor’s Degree and/or professional or academic training in Instructional Design, Educational Technology or related field. Minimum 5 years of experience in development and implementation of learning programs, including needs assessment, instructional design, content development and program reviews. Travel required approximately 10%, occasional overnight. YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT Eligibility Requirements : All applications for employment must be submitted through either http://www.gecareers.com or the Career Opportunity System (COS) to be considered You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process If currently a GE employee, you must have been in your current position for at least 6 months (AP) or 24 months (PB or greater), have at least a "consistently meets expectations" performance rating and have the approval of your manager to post (or the approval of your manager and HR to apply if you don't meet the time-in-job or performance requirement) Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Additional Eligibility Qualifications	GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics	Prior leadership experience in a learning organization with direct reports. Hands-on knowledge of authoring technologies and multimedia applications including Adobe Presenter, Adobe Captivate, Flash. Experience with Learning Management Systems (administrator level.) Experience working with contract instructional design firms to budget, plan and create training deliverables. Proven project management skills: wing-to-wing project ownership, working with multiple functions and levels of management in a matrix environment. Proficient in Microsoft Office applications including Excel, Word and PowerPoint. Individual must also be a hands-on style self-starter, enthusiastic and have excellent time management and organizational skills. Proven track record of delivering results and must be process and detail oriented, capable of handling large workloads through multi-tasking.
Section 19 Job	YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.